Dalinda Hanks
Polk City,FL
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Volunteer
Ultimate Dance Center
02.2022 - Current
- Managed administrative tasks such as scheduling and record-keeping for program success.
- Led group discussions and activities to meet different community needs.
- Supported public relations efforts by representing the organization at various community events, building positive relationships with potential supporters.
- Improved organizational efficiency by streamlining volunteer onboarding processes.
- Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
Franchise Co-Owner of Homewatch CareGivers
Self Employed Home Care Services
08.2021 - Current
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Evaluated market trends to identify new revenue streams and diversify product offerings accordingly.
- Cultivated a safe working environment by adhering to workplace safety policies and providing necessary resources for employee wellbeing.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Optimized inventory management systems for streamlined ordering processes and reduced waste levels.
- Mentored employees to improve work performance, promoting professional development and growth within the company.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Implemented regular performance reviews for staff members to address concerns proactively and provide constructive feedback for continuous improvement.
- Established team of motivated and highly skilled employees to help run business.
- Successfully negotiated client contract renewals to create increased revenue.
- Trained new staff members on company policies, procedures, and best practices for home care coordination.
- Assisted families in understanding available resources, insurance coverage options, and financial implications related to home-based health services.
Plant Specialist
Wellspring Gardens
05.2020 - 08.2022
- Troubleshot equipment malfunctions to minimize downtime and maintain consistent workflow within the facility.
- Continuously refined processes based on data analysis to drive improvements in overall production output.
- Boosted productivity by training staff in proper handling, care, and maintenance of various plant species.
- Collaborated with fellow specialists to develop best practices for sustainable plant growth and maintenance.
Hairstylist
Silver Clippers
05.2004 - 08.2006
- Scheduled customer appointments and rearranged individual time slots to meet demand.
- Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Resolved guest complaints about service or style.
- Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
- Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
- Determined appropriate hair treatments based on conditions and textures.
- Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
- Attended hair shows, classes and seminars to stay up-to-date on latest trends.
Education
Cosmetology Education
Beau La Reine College of Beauty
Logan, UT05.2004
Utah State University
Logan, UTHigh School Diploma -
Mountain Crest High School
Hyrum, UT06.1999
Skills
- Highly motivated self-starter
- Interpersonal Communication
- Relationship Building
- Attention to Detail
- Teamwork and Collaboration
- Customer Service
- Conflict Resolution
- Excellent Communication
- Friendly, Positive Attitude
Languages
Spanish
Native or Bilingual
Timeline
Volunteer
Ultimate Dance Center
02.2022 - Current
Franchise Co-Owner of Homewatch CareGivers
Self Employed Home Care Services
08.2021 - Current
Plant Specialist
Wellspring Gardens
05.2020 - 08.2022
Hairstylist
Silver Clippers
05.2004 - 08.2006
Cosmetology Education
Beau La Reine College of Beauty
Utah State University
High School Diploma -
Mountain Crest High School
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