Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
20
20
years of professional experience
Work History
Volunteer
Ultimate Dance Center
2022.02 - Current
Managed administrative tasks such as scheduling and record-keeping for program success.
Led group discussions and activities to meet different community needs.
Supported public relations efforts by representing the organization at various community events, building positive relationships with potential supporters.
Improved organizational efficiency by streamlining volunteer onboarding processes.
Intervened in crisis situations to obtain support for clients and reduce escalation or recurrence risks.
Franchise Co-Owner of Homewatch CareGivers
Self Employed Home Care Services
2021.08 - Current
Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Evaluated market trends to identify new revenue streams and diversify product offerings accordingly.
Cultivated a safe working environment by adhering to workplace safety policies and providing necessary resources for employee wellbeing.
Negotiated price and service with customers and vendors to decrease expenses and increase profit.
Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
Optimized inventory management systems for streamlined ordering processes and reduced waste levels.
Mentored employees to improve work performance, promoting professional development and growth within the company.
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Implemented regular performance reviews for staff members to address concerns proactively and provide constructive feedback for continuous improvement.
Established team of motivated and highly skilled employees to help run business.
Successfully negotiated client contract renewals to create increased revenue.
Trained new staff members on company policies, procedures, and best practices for home care coordination.
Assisted families in understanding available resources, insurance coverage options, and financial implications related to home-based health services.
Plant Specialist
Wellspring Gardens
2020.05 - 2022.08
Troubleshot equipment malfunctions to minimize downtime and maintain consistent workflow within the facility.
Continuously refined processes based on data analysis to drive improvements in overall production output.
Boosted productivity by training staff in proper handling, care, and maintenance of various plant species.
Collaborated with fellow specialists to develop best practices for sustainable plant growth and maintenance.
Hairstylist
Silver Clippers
2004.05 - 2006.08
Scheduled customer appointments and rearranged individual time slots to meet demand.
Consistently maintained cleanliness of the workspace, ensuring a safe and welcoming environment for clients.
Answered customer questions about products and services, helped locate merchandise, and promoted key items.
Resolved guest complaints about service or style.
Shampooed, conditioned, and rinsed guests' hair using salon-exclusive products while educating clients on product benefits to increase product sales.
Maintained high number of return customers through precise cutting, coloring and styling of clients' hair.
Determined appropriate hair treatments based on conditions and textures.
Successfully managed a high volume of clients during peak hours while maintaining a calm and efficient demeanor.
Attended hair shows, classes and seminars to stay up-to-date on latest trends.
Education
Cosmetology Education
Beau La Reine College of Beauty
Logan, UT
05.2004
Utah State University
Logan, UT
High School Diploma -
Mountain Crest High School
Hyrum, UT
06.1999
Skills
Highly motivated self-starter
Interpersonal Communication
Relationship Building
Attention to Detail
Teamwork and Collaboration
Customer Service
Conflict Resolution
Excellent Communication
Friendly, Positive Attitude
Languages
Spanish
Native or Bilingual
Timeline
Volunteer
Ultimate Dance Center
2022.02 - Current
Franchise Co-Owner of Homewatch CareGivers
Self Employed Home Care Services
2021.08 - Current
Plant Specialist
Wellspring Gardens
2020.05 - 2022.08
Hairstylist
Silver Clippers
2004.05 - 2006.08
Cosmetology Education
Beau La Reine College of Beauty
Utah State University
High School Diploma -
Mountain Crest High School
Similar Profiles
Arlene HernandezArlene Hernandez
Retail Sales Associate at Ultimate Dance Fashion StoreRetail Sales Associate at Ultimate Dance Fashion Store