Summary
Overview
Work History
Education
Skills
Languages
Timeline
Cashier

Dalis Martinez

Yonkers,NY

Summary

Driven and detail-oriented Cashier with a proven track record at Chipotle, adept in money handling and customer service. Excelled in enhancing customer satisfaction and loyalty through efficient transaction processing and issue resolution. Skilled in utilizing POS systems and maintaining high standards of store cleanliness, contributing significantly to store success. High-energy cashier offering over 2 years of Chipotle experience. Effectively boost add-on sales with good interpersonal communication skills. Dependable and adaptable with resourceful nature and conscientious approach.

Overview

2
2
years of professional experience

Work History

Cashier

Chipotle
10.2022 - Current
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
  • Monitored self-checkout systems and provided help in resolving complex problems.
  • Identified and resolved discrepancies and errors in customer accounts.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Ensured compliance with company policies and procedures while processing transactions efficiently.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.

Education

Yonkers Public High School
Yonkers, NY

Skills

Guest inquiries

Written and verbal communication

Time management skills

Liquor law compliance

Refunds and exchanges

Receipt and refund issuance

Purchase assistance

Coaching and mentoring

Customer assistance

Point of sale operation

Cash register systems

Money handling

Refund handling

Cash Handling

Cash register operation

Languages

Spanish
Native or Bilingual

Timeline

Cashier

Chipotle
10.2022 - Current

Yonkers Public High School

Similar Profiles

CREATE PROFILE
Dalis Martinez