Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dalisa Ross

Summary

Personable and energetic Receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Team Member

Noah Bagels
03.2022 - Current
  • Prepare food for pick up and catering orders
  • Cashier
  • Inventory and restocking
  • Deep cleaning of store

Front Desk Receptionist

Enterprise
12.2021 - 02.2022
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Scheduled appointments accurately using reservation software, reducing conflicts or double bookings.
  • Perform scan docs, fax and email. Becoming and expert on Switchboard product and conduct calls and presentations with prospective customers.
  • Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
  • Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.

Associate Line Cook Lead

Panera Bread
11.2018 - 11.2021
  • Kept stations stocked and clean with necessary supplies of food items
  • Prepared sandwiches and other items for pick up
  • Maintained correct temperature of food products resulting in consistently high scores on health inspections
  • Trained new hires

Medical Assistant, Phlebotomy, and EKG Internship

San Francisco General Hospital
01.2014 - 04.2014
  • Scheduled appointments for patients via phone and in person
  • Recorded patient histories and filed supporting clinical data and diagnosis
  • Performed, validated and reported laboratory tests for prognosis, diagnosis, treatment and research
  • Cleaned and disinfected chairs and equipment according to facility policy
  • Sterilized instruments and disposed of contaminated supplies in adherence to OSHA regulations
  • Completed clinical documentation in accordance with agency guidelines
  • Carefully prepared, reviewed and submitted patient statements
  • Performed preliminary physical tests, such as taking blood pressure, weight and temperature, accurately recording results in patient history summary
  • Prepared patients for examinations, taking vital signs and updating medical histories
  • Tested patient cardiac activity with specialized equipment to conduct tests such as echocardiograms, phonocardiograms and electrocardiograms

Education

MA - Phlebotomy, And EKG

Bay Area Medical Academy
San Francisco, CA
08.2015

Graduate -

Hercules High School
01.2014

Skills

  • Communicative
  • Committed
  • Team Player
  • Leader
  • Computer Skills
  • Excel
  • Word
  • Microsoft
  • Trainable
  • Quick Learner
  • Customer Service
  • Positive Attitude
  • Complex Problem-Solving
  • Facility Cleaning
  • Sales and Marketing
  • Social media expertise

Certification

MA, Phlebotomy, And EKG, Bay Area Medical Academy, 08/01/15, San Francisco, CA

Timeline

Team Member

Noah Bagels
03.2022 - Current

Front Desk Receptionist

Enterprise
12.2021 - 02.2022

Associate Line Cook Lead

Panera Bread
11.2018 - 11.2021

Medical Assistant, Phlebotomy, and EKG Internship

San Francisco General Hospital
01.2014 - 04.2014

MA - Phlebotomy, And EKG

Bay Area Medical Academy

Graduate -

Hercules High School

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Dalisa Ross