Daliyah Boone
Baltimore,MD
Summary
Developed critical thinking and problem-solving skills in rigorous academic environment focused on cybersecurity. Gained expertise in threat analysis and risk management, demonstrating adaptability and proactive mindset. Looking to transition into new field, leveraging these transferrable skills to add value in diverse professional settings.
Overview
6
6
years of professional experience
Work History
Dental Assistant
Dental Medical Associates
09.2021 - Current
- Handled administrative tasks such as billing, insurance claims processing, and appointment confirmation calls to support office operations efficiently.
- Reduced appointment cancellations by implementing reminder calls and text messaging services, resulting in improved scheduling efficiency.
- Contributed to office organization by maintaining accurate patient records and updating files regularly.
- Increased patient retention by building rapport through excellent communication skills and a friendly demeanor.
- Collaborated with the dental team to develop customized treatment plans for individual patients.
- Conducted preliminary assessments of new patients, gathering crucial information for accurate diagnoses.
- Assisted in dental radiography, ensuring safety and accuracy for diagnostic purposes.
- Contributed to comfortable patient experience, offering reassurance and support throughout treatments.
- Increased office efficiency by maintaining patient records with up-to-date information.
Certified Nursing Assistant
Bayada Home Health Care
01.2019 - 11.2023
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
- Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
- Built rapport with patients and families, providing emotional support during difficult times.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
- Served as an advocate for each patient's needs during shift handoffs or interdisciplinary conferences with other healthcare professionals.
- Contributed positively towards patient satisfaction scores by consistently providing exceptional care and addressing their concerns.
- Actively participated in interdisciplinary team meetings to discuss patient progress and develop effective care strategies.
Education
Cyber Range Training - Cyber Security
BCR Cyber
Baltimore, MD11-2024
Linux OS And Network Implementation - Cyber Security
BCR Cyber
Baltimore, MD10-2024
Introduction To SIEM - Cyber Security
BCR Cyber
Baltimore, MD10-2024
Security + SYO 701 Certificate of Completion - Cyber Security
BCR Cyber
Baltimore, MD09-2024
Network + Certificate of Completion - Cyber Security
BCR Cyber
Baltimore08-2024
A+ 220-1102 Certificate of Completion - Cyber Security
BCR Cyber
Baltimore, MD06-2024
A+ 220-1101 Certificate of Completion - Cyber Security
BCR Cyber
Baltimore, MD05-2024
Skills
- Troubleshooting
- Networking with TCP/IP
- Business Continuity and Disaster Recovery
- Data Entry
- Customer Service
- Phishing awareness
- Vulnerability assessment
- Encryption techniques
- Operating system security
- Web application security
- Risk assessment
- Threat analysis
- Wireshark software
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Multitasking
- Active listening
- Effective communication
- Decision-making
- Analytical thinking
- Professionalism
- Adaptability
Timeline
Dental Assistant
Dental Medical Associates
09.2021 - Current
Certified Nursing Assistant
Bayada Home Health Care
01.2019 - 11.2023
Cyber Range Training - Cyber Security
BCR Cyber
Linux OS And Network Implementation - Cyber Security
BCR Cyber
Introduction To SIEM - Cyber Security
BCR Cyber
Security + SYO 701 Certificate of Completion - Cyber Security
BCR Cyber
Network + Certificate of Completion - Cyber Security
BCR Cyber
A+ 220-1102 Certificate of Completion - Cyber Security
BCR Cyber
A+ 220-1101 Certificate of Completion - Cyber Security
BCR Cyber
Similar Profiles
Akansh ManiAkansh Mani
Senior Financial Analyst at Sidney Medical and Dental AssociatesSenior Financial Analyst at Sidney Medical and Dental Associates
Heidy MoralesHeidy Morales
Dental Assistant at Aspenwood Dental Associates & Dental Implant CenterDental Assistant at Aspenwood Dental Associates & Dental Implant Center
Lindsay HaleyLindsay Haley
Team Leader Manager at Loudoun Dental Associates & Smilez Pediatric Dental GroupTeam Leader Manager at Loudoun Dental Associates & Smilez Pediatric Dental Group