Dallas Alexander
Lithonia
Summary
Dynamic professional with a proven track record at Amazon Security, enhancing team productivity and customer satisfaction. Excelled in fast-paced environments, demonstrating exceptional problem-solving and customer service skills. Achieved significant improvements in operational efficiency and sales growth at Jimmy Jazz through effective leadership and merchandising strategies. Known for a friendly attitude and collaborative spirit, consistently driving positive outcomes.
Overview
5
5
years of professional experience
Work History
Amazon
Security
03.2023 - 12.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
Manager in Training
Footlocker
02.2022 - 12.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Stocked, tagged and displayed merchandise as required.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Promoted store promotions and incentive programs to increase overall sales revenue.
Assistant Manager
Jimmy Jazz
01.2020 - 02.2022
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Increased sales through effective merchandising strategies and targeted promotions.
- Conducted performance evaluations and provided constructive feedback to employees.
- Engaged with customers to gather feedback, using insights to improve service and product offerings.
Education
James Madison High School
Online11.2020
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Timeline
Amazon
Security
03.2023 - 12.2024
Manager in Training
Footlocker
02.2022 - 12.2023
Assistant Manager
Jimmy Jazz
01.2020 - 02.2022
James Madison High School
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