Dallas Arp
Hoisington,KS
Summary
Self-motivated banking professional offering strong communication and quick thinking skills. Works productively on teams as well as independently. Consistently positive and friendly while remaining committed to reaching business goals.
Overview
8
8
years of professional experience
Work History
Teller
Landmark National Bank
Hoisington, KS
05.2023 - Current
- Resolved customer complaints quickly in order to maintain positive relationships with clients.
- Provided exceptional customer service while accurately processing routine transactions.
- Assisted customers in opening new accounts and completing required paperwork.
- Identified opportunities to refer customers for additional services.
- Cross-sold additional bank products when applicable to meet customer needs.
Pastry Chef
Mitchell's Bakery and Cake Shop
Great Bend, KS
03.2019 - 10.2023
- Planned daily production schedules based on customer orders and sales forecasts.
- Streamlined bakery operations, increasing productivity without sacrificing quality.
- Coordinated supplies, placed orders and managed stock on hand for bakery.
Human Resources Specialist
Sunflower Diversified Services
Great Bend, KS
10.2021 - 07.2022
- Maintained confidential personnel files in accordance with applicable laws and regulations.
- Handled employee relations issues from attendance problems to harassment claims.
- Implemented training materials for new hires and provided orientation sessions.
- Coordinated benefits administration activities such as enrollments, changes, terminations and transfers.
- Assisted with recruitment initiatives by interviewing and talent sourcing.
- Identified opportunities to improve HR programs and proposed solutions to increase efficiencies.
Bakery Department Manager
Walmart
La Junta, CO
04.2016 - 02.2018
- Maintained accurate records of inventory levels and placed orders when necessary.
- Resolved customer complaints in a timely manner to ensure customer satisfaction.
- Trained bakery staff on proper handling, safety protocols, and customer service techniques.
- Organized weekly schedules for bakers, cake decorators according to workloads and staffing needs.
- Provided guidance and support when needed during peak periods of production activity.
Education
Certification in Baking And Patisserie -
Le Cordon Bleu College of Culinary Arts
Sacramento, CA04-2013
Skills
- Staff Training and Development
- Human Resources Management
- Project Planning
- Idea Development and Brainstorming
- Performance Tracking and Evaluation
- Excellent Communication
- Workforce Management
Timeline
Teller
Landmark National Bank
05.2023 - Current
Human Resources Specialist
Sunflower Diversified Services
10.2021 - 07.2022
Pastry Chef
Mitchell's Bakery and Cake Shop
03.2019 - 10.2023
Bakery Department Manager
Walmart
04.2016 - 02.2018
Certification in Baking And Patisserie -
Le Cordon Bleu College of Culinary Arts
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