Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dallas Banks

Saint Joseph,MO

Summary

  • I am an Effective Lead/supervisor with 5 years of experience I'm an expert at training, supervising, and directing daily operations. I am a motivational leader with an upbeat attitude and talent for building team members' skills through coaching and mentoring.

Overview

7
7
years of professional experience

Work History

Warehouse Lead/Supervisor

Nor-am
Saint Joseph, MO
12.2017 - Current
  • Supervised, trained and guided team by coaching on daily activities.
  • Communicated daily schedule and delegated work to employees.
  • Enforced rules and procedures for accuracy, efficiency and safety.
  • Documented timecard data, maintenance logs and production logs.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Complied with company policies, objectives and communication goals.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Maintained operating schedules to provide effective coverage for key areas and achieve objectives.
  • Interviewed applicants, recommended individuals for hiring and evaluated staff performance.
  • Analyzed various processes to identify underperformance and implemented new methods that proved more effective.
  • Led new hires through company onboarding procedures, training and instructing on demands of various positions and instilling company values.

Education

GED -

Hillyard Technical Center
Saint Joseph, MO

Skills

  • Complaint resolution
  • Dependable and reliable
  • Systems and automation applications
  • Issue and conflict resolution
  • Operational improvement
  • Problem resolution
  • Team building
  • Inventory management
  • Communications
  • Customer service
  • Team management
  • Process improvement

Timeline

Warehouse Lead/Supervisor

Nor-am
12.2017 - Current

GED -

Hillyard Technical Center
Dallas Banks