Dallas Barajas
SALINA
Summary
Dynamic store manager with a proven track record at Fivebelow, excelling in leadership development and sales analysis. Enhanced customer satisfaction by 20% through strategic coaching and innovative merchandising. Adept at problem-solving and maintaining operational excellence, ensuring a seamless shopping experience. Recognized for exceptional organizational skills and adaptability in fast-paced retail environments.
Collaborative leader partners with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Recent graduate with foundational knowledge in Area of study and hands-on experience gained through academic projects and internships. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start career and make meaningful contributions with commitment and drive.
Overview
12
12
years of professional experience
Work History
Store Manager
Fivebelow
09.2019 - Current
- Supervised daily store operations, ensuring compliance with company standards.
- Trained and mentored staff on product knowledge and customer service techniques.
- Analyzed sales data to identify trends and optimize inventory management.
- Implemented visual merchandising strategies to enhance product presentation.
- Developed and executed promotional plans to drive foot traffic and sales growth.
- Maintained accurate financial records, including cash handling and reporting procedures.
- Collaborated with upper management to align operational goals with corporate objectives.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Approved regular payroll submissions for employees.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Managed financial aspects of store operations, including budget planning, expense tracking, and accurate record-keeping to maintain fiscal responsibility.
Shift Leader
Ross Dress for Less
05.2017 - 02.2019
- Supervised daily operations to ensure compliance with company policies and procedures.
- Trained and mentored new team members on store standards and customer service practices.
- Coordinated staff schedules to optimize coverage during peak shopping hours.
- Implemented loss prevention strategies to minimize shrinkage and enhance store security.
- Served as a reliable point-of-contact for upper management when needed, effectively communicating any issues or successes from daily operations.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
Customer Service
Walmart
04.2014 - 03.2016
- Provided excellent customer service, addressing inquiries and resolving issues efficiently.
- Addressed and resolved customer complaints and answered subsequent customer service questions.
- Provided exceptional customer service, addressing inquiries promptly and professionally.
- Delivered exemplary customer service and warmly greeted guests.
- Supported customer service, providing informational resources regarding promotions and sales.
- Delivered exceptional customer service, addressing client concerns promptly and professionally.
Education
High School Diploma -
Hereford High School
Hereford, TX05.2014
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Leadership development
- Sales analysis
- Program administration
- Computer skills
- Verbal communication
- Calm under pressure
- Organizational skills
- Dependable and responsible
- Flexible and adaptable
- Attention to detail
Timeline
Store Manager
Fivebelow
09.2019 - Current
Shift Leader
Ross Dress for Less
05.2017 - 02.2019
Customer Service
Walmart
04.2014 - 03.2016
High School Diploma -
Hereford High School