Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Dallas Douglas

Charlotte,NC

Summary

Goal-oriented manager with distinguished experience in multiple industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Overview

16
16
years of professional experience

Work History

Social Media Manager

Good Times CLT
02.2020 - 03.2021
  • Led social media and events initiatives for a premium retail boutique specializing in men's fashion and lifestyle products
  • Developed and executed social media strategies to grow and engage the boutique's online community across various social media platforms, including Instagram, Facebook, and Twitter
  • Created and curated compelling content, including photos, videos, and graphics, to showcase the boutique's products, services, and brand values
  • Managed social media calendars, including scheduling and publishing posts, to ensure a consistent and cohesive brand voice and messaging
  • Monitored and analyzed social media metrics, including engagement, reach, and conversion, to optimize social media strategies and tactics
  • Collaborated with cross-functional teams, including sales, marketing, and design, to ensure social media efforts supported business goals and customer needs
  • Managed events, including trunk shows, pop-ups, and product launches, to generate foot traffic, built brand awareness, and drive sales
  • Developed event concepts, themes, and activations, to create unique and memorable experiences for attendees and customers
  • Stayed up to date with social media and event trends, best practices, and emerging technologies to identify new opportunities for growth and improvement in social media and events

Marketing Manager and Events Manager

24KMeta Marketing
01.2017 - Current
  • Led marketing and events initiatives for a digital marketing agency specializing in SEO, PPC, and social media marketing
  • Developed and executed marketing strategies to promote the agency's services, including website optimization, content creation, and lead generation - Conducted market research, customer insights, and competitive analysis to identify market opportunities and customer needs
  • Collaborated with cross-functional teams, including sales, account management, and design, to ensure marketing efforts supported business goals and customer needs
  • Created and executed marketing campaigns, including email, social media, and content marketing, to acquire, activate, and retain clients
  • Managed events, including trade shows, conferences, and webinars, to generate leads, build brand awareness, and establish thought leadership
  • Managed relationships with external vendors, venues, and partners to execute events within budget and timeline
  • Coordinated event logistics, including booth design, staffing, travel, and accommodations, to ensure a seamless experience for attendees
  • Developed event content, including presentations, panels, and workshops, to educate and engage attendees on industry trends and best practices
  • Analyzed marketing and events metrics, including lead generation, customer acquisition cost, and ROI, to optimize marketing strategies and tactics
  • Created and presented reports on marketing and events performance, insights, and recommendations to senior management and stakeholders
  • Stayed up to date with industry trends, best practices, and emerging technologies to identify new opportunities for growth and improvement in marketing and events

Assistant Store Manager /Social Media Manager

Opening Ceremony
09.2015 - 01.2017

Assistant Store Manager:

  • Assisted in daily store operations, contributing to significant sales growth.
  • Conducted staff training, elevating team performance and customer satisfaction.
  • Managed scheduling to optimize resource allocation and reduce costs.
  • Elevated visual merchandising standards, enhancing store ambiance and traffic.
  • Analyzed sales data, facilitating successful introduction of new product lines.
  • Delivered expert customer service, consistently driving upselling efforts.
  • Implemented effective inventory management strategies, minimizing stockouts.
  • Orchestrated impactful in-store events, resulting in increased attendance.

Social Media Manager:

  • Strategically expanded online engagement and cultivated a larger follower base.
  • Created and curated compelling content aligned with brand messaging.
  • Skillfully managed content calendar to ensure consistent online presence.
  • Utilized data analysis to refine strategies, enhancing click-through rates and website traffic.
  • Cultivated valuable influencer partnerships, broadening collaboration efforts.
  • Executed successful paid advertising campaigns, maximizing conversion rates.
  • Professionally addressed customer inquiries, upholding positive brand image.
  • Collaborated seamlessly with marketing team to amplify overall campaign impact.

Market Research Analyst

Postmates Inc
06.2013 - 08.2015
  • Conducted market research and competitive analysis to develop insights on industry trends, consumer behavior, and market opportunities
  • Analyzed large data sets to provide actionable recommendations to support business decisions and drive growth
  • Managed survey research projects to gather and analyze customer feedback and preferences - Developed and maintained reports and dashboards to track key performance indicators and monitor business metrics
  • Collaborated with cross-functional teams to provide strategic insights and support product development and marketing initiatives
  • Presented research findings and recommendations to senior management and stakeholders
  • Managed vendor relationships to ensure timely and accurate delivery of research projects within budget
  • Stayed up to date with industry trends, innovations, and emerging technologies to identify new opportunities for growth and improvement

Lead Advertiser

Buddha Lounge
04.2011 - 05.2013
  • Developed and executed creative advertising campaigns to increase profitability
  • Conducted market research to identify target audiences and optimize advertising efforts
  • Collaborated with management team to develop and implement effective marketing strategies
  • Managed social media accounts and email marketing campaigns to increase brand awareness and drive sales
  • Conducted customer feedback surveys to improve customer satisfaction

Public Relations Intern

Fenty Re-election Campaign
01.2010 - 03.2011
  • Assisted in planning and executing events with a budget of $15,000+
  • Developed and executed marketing strategies for the re-election campaign
  • Conducted research and created routes for the Mayor
  • Managed administrative tasks, including running errands and clerical work
  • Assisted in coordinating media coverage and managing press releases

Desk Assistant

Coastal Carolina University Residence Life
08.2007 - 12.2009
  • Provided customer service to students and staff
  • Checked in and out students and entered data
  • Conducted clerical work, including filing and answering phones
  • Assisted in coordinating events and activities for residents

Education

Bachelor of Business Administration - Marketing

Coastal Carolina University, E. Craig Wall Sr College of Business Administration
Myrtle Beach, SC
05.2012

Skills

  • Strategic Marketing & Sales
  • Internet & Email Marketing
  • Market Research
  • Event Planning & Execution
  • Direct Marketing Techniques
  • Team Building & Leadership
  • Public & Media Relations
  • Customer Service
  • Communication Skills
  • Data Analysis
  • Data Entry
  • Computer Skills
  • Social Media Management
  • Retail Merchandising & Management
  • Personnel Development
  • Account Servicing

Additional Information

  • Honors and Awards: , Dean's List, Fall 2007-Fall 2009, Fall 2010-Spring 2012 Life Scholarship Recipient Graduated Cum Laude

Timeline

Social Media Manager

Good Times CLT
02.2020 - 03.2021

Marketing Manager and Events Manager

24KMeta Marketing
01.2017 - Current

Assistant Store Manager /Social Media Manager

Opening Ceremony
09.2015 - 01.2017

Market Research Analyst

Postmates Inc
06.2013 - 08.2015

Lead Advertiser

Buddha Lounge
04.2011 - 05.2013

Public Relations Intern

Fenty Re-election Campaign
01.2010 - 03.2011

Desk Assistant

Coastal Carolina University Residence Life
08.2007 - 12.2009

Bachelor of Business Administration - Marketing

Coastal Carolina University, E. Craig Wall Sr College of Business Administration
Dallas Douglas