Dallas Escamilla
Summary
Dynamic leader with a proven track record at Taco Bell, enhancing operational efficiency and team cohesion. Excelled in P&L management and operations, driving significant business growth. Skilled in leadership and problem resolution, fostering employee development and customer satisfaction. Achieved notable sales increases through strategic vision and effective team building.
Overview
6
6
years of professional experience
1
1
Certification
Work History
General Manager
Taco Bell
02.2019 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
Kitchen Manager
Culvers
10.2023 - 04.2024
- Maintained a clean and safe work environment, adhering to all health department regulations and guidelines.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Checked and tested foods to verify quality and temperature.
- Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
- Reduced food waste by closely monitoring inventory levels and implementing proper food storage techniques.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Collaborated with front-of-house staff to ensure seamless communication between the kitchen team and service areas for optimal guest experiences.
3rd Key Manager
Pet Supermarket
11.2020 - 07.2021
- Counted registers and cleaned and secured shop at end of shift.
- Enhanced customer satisfaction by providing attentive service and addressing concerns promptly.
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
- Directed employees to create displays, upsell featured items and tidy store during assigned shifts.
- Developed professional relationships to improve retention of key customers.
- Boosted team morale by promoting a positive work environment and fostering open communication.
- Streamlined inventory management with accurate tracking and efficient ordering processes.
Sales Associate
Charlotte Russe
11.2018 - 01.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
Deland High School
Deland, FL06.2018
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Efficient multi-tasker
- Staff Management
- Customer Relations
- Staff training/development
- Inventory Control
- Employee Scheduling
- P&L Management
- Labor Cost Controls
Certification
Serv Safe Certified
Timeline
Kitchen Manager
Culvers
10.2023 - 04.2024
3rd Key Manager
Pet Supermarket
11.2020 - 07.2021
General Manager
Taco Bell
02.2019 - Current
Sales Associate
Charlotte Russe
11.2018 - 01.2019
High School Diploma -
Deland High School