Motivated young adult at twenty-four years old, with seven years of diverse experience across customer service, manufacturing, and food service sectors. Proven ability to lead teams in high-pressure environments while maintaining a focus on customer satisfaction. Committed to continuous learning and adapting to new challenges, with a strong desire to leverage skills for career advancement.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Photoguide / Photoguide Lead
Grand Canyon Resort Corporation
Peach Springs, AZ
03.2023 - Current
Recognized by management for providing exceptional customer service.
Approached customers and engaged in conversation through the use of effective people skills.
I became a shift lead after a year of my employment.
Able to keep a level head during hectic situations and high-volume stress.
Gained experience in training new employees and upkeeping the standard of work for my team.
Adjusted to being on my feet for long periods of time.
Gained knowledge in data input on platforms such as Microsoft Excel, OneDrive, SharePoint, Microsoft Word, etc.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Contributed innovative ideas and solutions to enhance team performance and outcomes.
Inbound Receiver
True Value Distribution Center
Kingman, AZ
01.2023 - 03.2025
Verified the accuracy of purchase orders to ensure that materials match invoices.
Followed safety protocols when handling heavy machinery, products, as well as data input.
Operated forklifts, scissor lifts, and cherry pickers.
Used the inventory system in order to input inventory that’s received into the warehouse.
Logged inbound and outbound discrepancies for wrong products, incorrect quantities and damages.
Organized warehouse space for efficient storage and retrieval of goods.
Food Champion
Taco Bell
Kingman, AZ
09.2022 - 01.2023
Prepared beverages such as coffee, tea, soda.
Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
Performed opening and closing duties such as setting up workstations with necessary supplies.
Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
Ensured that all foods were prepared according to health department regulations.
Cleaned kitchen areas, equipment and utensils.
Followed food safety regulations pertaining to sanitation, food handling and storage.