Dallas Hall

Balanced roles in sales, customer support, business development, and technical training to drive product portfolio growth.

• Collaborated with sales and marketing teams to achieve revenue targets for solution portfolio.
• Established relationships with new suppliers to enhance customer experience through diverse product offerings.
• Utilized Salesforce CRM to efficiently track leads and opportunities.
• Delivered tailored technical and non-technical presentations for various audiences.
• Identified stocking needs to meet supplier obligations while mitigating risks.
• Gathered requirements from project teams to ensure successful delivery of solutions.
• Created comprehensive documentation for application features and user guides, improving user comprehension.

• Solely managed Track Survey revenue across North and South America.
• Drove sales process for rail survey equipment in direct-led-indirect environments.
• Utilized CRM (Salesforce) to monitor leads and opportunities effectively.
• Delivered technical and non-technical presentations to end users and distribution partners.
• Promoted Trimble Railway solutions at tradeshows and industry events.
• Established strategic partnerships with key channel partners to strengthen collaboration.
• Analyzed market trends to uncover growth opportunities for channel strategies.
• Conducted training sessions for partners on product features and benefits.

• Implemented strategies that resulted in doubling revenue within two years.
• Drove sales process for monitoring equipment in direct and indirect environments.
• Supported and managed distribution channel partners to enhance Monitoring portfolio growth.
• Conducted technical and non-technical presentations for diverse audiences.
• Utilized CRM (Salesforce) to track leads and opportunities efficiently.
• Attended tradeshows and industry events to promote Trimble Monitoring solutions.
• Coordinated sales presentations and demonstrations for prospective clients.
• Monitored inventory levels to ensure timely order fulfillment.

• Ensured customer satisfaction through comprehensive system support, installation, and training.
• Assisted sales team with technical pre-sales demonstrations to enhance client engagement.
• Delivered technical presentations in both virtual and in-person formats.
• Collaborated with product marketing and sales teams to create technical documentation.
• Developed training materials to scale support operations effectively.
• Maintained accurate customer data using CRM software for efficient tracking.
• Resolved customer issues by collaborating with cross-functional teams.
• Conducted product training sessions to improve overall user experience.

• 3-month internship in 2016 and 2017.
• Processed orders for GNSS correction services to resellers and customers in agriculture, survey, and mapping applications.
• Upsold premium GNSS correction services to enhance customer offerings.
• Troubleshot technical and non-technical issues via phone support.
• Led and trained a team of seasonal interns to improve performance.
• Resolved customer complaints through active listening and effective problem-solving.
• Supported training sessions on customer care best practices for new interns.