Dallas Hart

• Member of the Company's Military to Civilian Veteran's Leadership Development Program inaugural group. New program designed for former military commissioned officers to integrate into the company's executive leadership positions by learning and developing key skills and assets deemed critical for the continuity and success of the company's operations, engineering, quality, supply chain, sales, and business aspects.
• Managed multiple strategic projects with numerous sub-projects or workstreams.
• Established performance goals for employees and provided feedback on methods for reaching those milestones.
• Negotiated contracts with vendors, securing favorable terms that supported budgetary constraints.
• Established strong relationships with key stakeholders, ensuring support for program initiatives.
• Controlled resources and assets for department activities to comply with industry standards and government regulations.
• Developed and maintained logistics workflows, procedures and reports.
• Managed senior-level personnel working in marketing and sales capacities.
• Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
• Identified program obstacles and communicated possible impacts to team.
• Provided program management expertise in lean Six Sigma strategies and agile methods, practices and execution.
• Utilized data-driven decision-making approaches to inform strategy development and optimize outcomes.
• Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
• Developed strategic plans, setting clear objectives and achievable milestones for the team.
• Built teams to address project goals and objectives for multiple projects.
• Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
• Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
• Managed cross-functional teams for successful project completion within deadlines and budgets.
• Interacted with customers and clients to identify business needs and requirements.
• Identified and communicated customer needs to supply chain capacity and quality teams.
• Assisted in organizing and overseeing assignments to drive operational excellence.
• Defined clear targets and objectives and communicated to other team members.

• Assistant supervisor alongside the company manager.
• Primarily Responsible for all day-to-day operations of the unit.
• Head supervisor for the Organization's Maintenance Program.
• Reviewer/Supervisor for all administrative tasks for unit personnel (80+ personnel).
• Head supervisor for all unit Human Resources, Security, Logistics, and communications operations.
• Schedule and organize all company conferences including compiling proper documents, material, and slide decks.
• Key supervisor/reviewer for all unit training plans and strategies to verify validation that the unit's training meets and exceeds expectations and guidance from senior leaders in order to receive required assessments to validate the unit's readiness for future deployment and strategic operations.
• Led organizational restructuring efforts, optimizing resource allocation and improving overall productivity.
• Collaborated with back-office team members to facilitate seamless business execution.
• Spearheaded overhaul of company best practices to increase staff retention rates.

• Headquarters Section Manager, Patriot, Launcher Section Manager, and Patriot Fire Control Section Manager.
• Responsible for planning the training in accordance with the required US Army Air Defense Artillery Branch Mission
  Essential Task List for local sized elements of over 30 personnel per section.
• Responsible for reviewing/approving section training plans.
• Responsible for resourcing and coordinating with other organizations to obtain required equipment and land for training.
• Head supervisor for all section administrative tasks.
• Managed all annually required online training
• Managed all medical readiness for all personnel.
• Ensured proper counseling of all company leaders in order to outline expectations of their jobs.
• Signed, distributed, and accounted for a total of over 100$ Million Dollars of unit equipment as the primary hand receipt
  holder..
• Successfully distributed property and managed all equipment with no damages or losses.
• Mentored junior employees for career growth, building a strong talent pipeline for the organization.
• Increased staff retention rates through competitive compensation packages combined with opportunities for professional growth.
• Resolved complex issues through root cause analysis and implementation of effective solutions tailored to specific situations.
• Managed project technical, schedule and cost risk factors to facilitate completion while minimizing negative outcomes.
• Conducted annual employee performance reviews to recognize achievements and identify areas needing improvement.

• Designed to prepare new lieutenants for the ADA/US Army Workforce.
• Completed initial training for all the duties that will be assigned during first assignment as an Air Defense Artillery Section Manager/Staff Administrator.
• Graduated the course with an outstanding overall grade of 95/100.
• Helped meet changing demands by recommending improvements to business systems or procedures.

• Managed all operations of the New Mexico State University Athletics Center.
• Logged and tracked all study hall hours for student athletes required to log study hall hours per week.
• Scheduled and organized all tutor sessions with student athletes and instructors.
• Assisted all callers with requested information or provided additional guidance for customers.
• Demonstrated effective communication skills as an ambassador for the athletics program at various school functions or recruitment events.
• Followed instructions from coaches to execute consistent and effective results.

• Provided Security for all customers during operating hours.
• Assisted customers with specific needs for best customer satisfaction.
• Examined doors, windows and gates to verify security.
• Patrolled internal building spaces and facility grounds to identify and deter threats to assets.

Packed and Transported property of military service members scheduled to move to other duty assignments.

• Streamlined material delivery processes which increased efficiency and reduced downtime.
• Collaborated with other movers to establish priorities during complex moves involving multiple locations or large quantities of items.
• Improved client satisfaction by carefully packing and transporting their belongings in a timely manner.
• Managed warehouse operations and verified proper shipment procedures.
• Educated clients on best practices for packing and organizing their belongings prior to the move, leading to less confusion upon arrival at the new location.