Dallas Horsley
Hayden,AL
Summary
Detail-oriented worker with a proven track record in customer service and event coordination. Skilled in managing schedules and adapting to fast-paced environments, ensuring seamless execution and guest satisfaction.
Overview
3
3
years of professional experience
Work History
Event Staff Member
Gabrella Manor
Birmingham, AL
01.2023 - Current
- Coordinated for events, ensuring seamless execution and adherence to timelines.
- Delivered comprehensive customer service support to resolve inquiries and issues.
- Ensured maintenance of a clean and organized environment.
- Thrived in a fast-paced environment, adapting quickly to changing demands.
Babysitter
Gardendale First Baptist
Gardendale, AL
01.2023 - Current
- Supervised children during activities, ensuring safety and engagement.
- Developed age-appropriate educational games to enhance learning experiences.
- Communicated effectively with parents regarding children's progress and needs.
- Managed schedules, coordinating playtime and meals for optimal routines.
- Managed incoming phone calls to ensure efficient communication and customer service.
- Addressed and resolved customer issues to enhance satisfaction.
Customer Service Representative
Myra's Pet Salon
Gardendale, AL
01.2023 - 12.2023
- Worked effectively in a fast-paced environment.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Executed proper bathing techniques to prepare pets for grooming services.
- Managed incoming phone calls to ensure efficient communication and customer support.
- Executed thorough cleaning procedures to maintain a hygienic environment.
- Managed cash register functions including transaction processing and cash handling.
- Organized and managed appointment scheduling to optimize workflow.
Education
Hayden Highschool
Hayden, AL05-2026
Skills
- Strong teamwork Skills
- Event setup and breakdown
- Guest relations
- Active listening
- Critical thinking
- Problem resolution
- Payment processing
- Scheduling
Timeline
Event Staff Member
Gabrella Manor
01.2023 - Current
Babysitter
Gardendale First Baptist
01.2023 - Current
Customer Service Representative
Myra's Pet Salon
01.2023 - 12.2023
Hayden Highschool