Summary
Overview
Work History
Education
Skills
Timeline
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Dallas Jackson

Dallas Jackson

Quinlan,TX

Summary

Dynamic and dedicated Carhop with a strong work ethic and excellent customer service skills honed at Sonic Drive-in. Proven ability to enhance customer experience through efficient order delivery and effective communication. Skilled in payment processing and food safety compliance, consistently achieving high order accuracy and customer satisfaction.

Overview

1
1
year of professional experience

Work History

Carhop

Sonic Drive-in
05.2024 - Current
  • Delivered food orders efficiently to customers in vehicles, ensuring timely service and customer satisfaction.
  • Operated point-of-sale system accurately, processing payments and managing cash transactions effectively.
  • Maintained cleanliness of work area, adhering to health and safety standards throughout shifts.
  • Assisted team members during peak hours, optimizing workflow and improving service speed.
  • Took orders and delivered food and beverages to customers in cars to provide quick and convenient customer service.
  • Handled cash transactions accurately, ensuring proper change was given to customers.
  • Delivered change and receipts to customers in cars to maintain accurate financial records and provide customers with correct change and proof of purchase.
  • Operated headset communication system to take orders quickly and accurately from customers.
  • Brewed coffee and tea and changed out drink station syrups.
  • Backed up servers by setting up trays and completing some food deliveries.
  • Documented customer orders and conveyed special requests to kitchen staff.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Accurately operated cash register to process customer payments.
  • Completed milkshakes and ice cream desserts for customers.
  • Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
  • Improved order accuracy by double-checking details before delivery.
  • Contributed ideas for menu adjustments based on customer preferences and seasonal ingredients.
  • Prepared beverages and simple menu items for faster service turnaround.
  • Processed payments swiftly and accurately, ensuring customer satisfaction.
  • Enhanced customer experience by delivering orders promptly and with smile.
  • Ensured safe food handling practices were followed, reducing risk of contamination.
  • Balanced orders on trays weighing over Number lbs and delivered them to cars.
  • Prioritized safety by following all company protocols regarding food handling and serving procedures.
  • Communicated clearly with other employees to promote prompt preparation and delivery of food orders.
  • Answered guest questions and promoted special products.
  • Ensured order accuracy, double-checking each order before delivering to customers.
  • Cleaned and sanitized work areas and equipment to promote compliance with health and safety regulations.
  • Promoted teamwork among staff members by offering assistance when needed.
  • Assisted in the training of new carhops, sharing best practices for success in the role.
  • Maintained a clean and organized workspace for efficient food preparation and delivery.
  • Maximized customer loyalty through consistent attention to detail and excellent communication skills.
  • Improved efficiency by restocking supplies during downtime periods between orders.
  • Demonstrated flexibility in adapting to changes in work schedules or assignments as needed.
  • Cleaned and maintained drive-in parking lots, picnic areas and building grounds to provide clean and attractive environment for customers.
  • Collaborated with team members to provide exceptional customer experiences.

Education

Abeka Academy
5418 Rawson Lane, Pensacola, FL 32503
06.2020

Skills

  • Good communication
  • Drive-thru experience
  • Strong work ethic
  • Flexible schedule
  • Cleaning and sanitizing
  • Order accuracy
  • Beverage preparation
  • Cleanliness
  • Food safety compliance
  • Payment processing
  • Order delivery practices
  • Food service efficiency
  • Restaurant policies
  • Friendly attitude
  • Excellent customer service
  • Fast and efficient
  • Willing to learn
  • Car-side service
  • Teamwork and collaboration
  • Quick learner
  • Fast food customer service
  • Customer service
  • Enhancing customer experience
  • Safety conscious
  • Works Well Under Pressure
  • Tray carrying and balancing
  • Effective multitasking
  • Flexibility
  • Heavy lifting
  • Food preparation
  • Safe food handling
  • Order taking
  • Workplace safety compliance
  • Food handling
  • Menu memorization
  • Food running
  • Carrying trays
  • Food quality assurance
  • Process improvement
  • Ordering procedures
  • Food service regulations
  • Food serving basics
  • Order coordination
  • Personal hygiene
  • Money handling
  • Cleaning and organization
  • Payment transactions
  • Customer transactions
  • Team player
  • Cash drawer management
  • Stocking and replenishment
  • Food and beverage preparation
  • Server support
  • Cash register operation
  • Food safety
  • Food handler certification
  • Table and dining room setup

Timeline

Carhop

Sonic Drive-in
05.2024 - Current

Abeka Academy