Dallas Johnson
Ogden,UT
Summary
Accomplished leader with extensive experience at Lowe's, adept in inventory control and fostering team unity. Excelled in enhancing store performance through meticulous attention to detail and robust employee training programs. Proven track record in elevating customer satisfaction and operational efficiency, showcasing a blend of strategic oversight and interpersonal excellence.
Overview
19
19
years of professional experience
Work History
Assistant Store Manager
Lowe's
08.2021 - Current
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted the Store Manager in analyzing sales data to identify trends and make informed decisions for improving overall store performance.
- Walked through store areas to identify and proactively resolve issues negatively impacting operations.
- Mentored new employees on company policies, procedures, and best practices to ensure their success within the organization.
- Fostered a positive work culture by promoting teamwork and recognizing individual achievements among staff members regularly.
Pro Department Manager
Lowe's
11.2016 - 08.2021
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Department Manager
Lowe's
01.2013 - 11.2016
- Oversaw inventory management processes, maintaining optimal stock levels while minimizing waste and losses due to shrinkage or obsolescence.
- Collaborated with other departments to ensure seamless coordination in achieving company-wide objectives.
- Improved customer satisfaction rates through attentive service, prompt issue resolution, and continuous process improvements.
- Maintained a professional work environment by addressing conflicts proactively and fostering open communication among staff members.
Night Manager
Weber School District
10.2005 - 12.2013
- Conducted nightly inventory management procedures to track and manage stock.
- Trained and mentored new and existing staff to achieve best practices.
- Managed [Number] employees in delivering smooth, productive night shift operations.
Education
High School Diploma -
Weber High School
North Ogden, UT05.2008
Skills
Customer Service
Customer Service and Engagement
Inventory Control
Retail Operations
Store Organization
Time Management
Attention to Detail
Employee Scheduling
Hiring and Training
Team Building and Leadership
Accomplishments
Received Service Award from Lowe's for outstanding customer service.
Given "Face of the Company award" at Lowe's for community service.
Timeline
Assistant Store Manager
Lowe's
08.2021 - Current
Pro Department Manager
Lowe's
11.2016 - 08.2021
Department Manager
Lowe's
01.2013 - 11.2016
Night Manager
Weber School District
10.2005 - 12.2013
High School Diploma -
Weber High School
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