At Window Depot USA of Eastern Iowa, I spearheaded window installations, enhancing team productivity and customer satisfaction through meticulous craftsmanship and effective communication. My expertise in glass handling and insulation, coupled with a knack for fostering professional relationships, significantly boosted project efficiency and referral rates. I also excelled in mentoring junior installers, emphasizing safety and quality.
Overview
5
5
years of professional experience
Work History
Window Installer Lead
Window Depot Usa of Eastern Iowa
04.2020 - Current
Reduced interruptions to clients' residences by consistently upholding a tidy workspace throughout the installation.
Installed various window types in both residential and commercial buildings.
Accurately took measurements and made calculations for precise cutting and fitting of material.
Enhanced team productivity through effective collaboration and communication during window installations.
Improved customer satisfaction by ensuring proper installation and maintenance of windows in residential homes.
Specialized in fitting sliding doors and hinged doors with special-order glass panels.
Managed inventory of tools and supplies needed for each project, minimizing delays due to lack of necessary materials or equipment.
Regularly lifted Number pounds while working in extreme weather conditions or on heights greater than Number feet.
Increased project efficiency by accurately measuring window spaces and following installation guidelines.
Adjusted window frames to provide exact fit of new window panes.
Established strong relationships with clients through professional demeanor and exceptional customer service.
Reduced post-installation callbacks by carefully inspecting all work for quality assurance.
Minimized workplace accidents by adhering to safety protocols and utilizing appropriate protective equipment during installations.
Developed creative solutions for complex installation issues, resulting in satisfied clients despite challenging circumstances.
Boosted referral rates by consistently providing high-quality work and meeting client expectations.
Mentored junior installers, sharing knowledge and best practices to improve overall team performance.
Participated in ongoing professional development opportunities related to window installation techniques and materials.
Scheduled client consultations to visualize project and provide cost estimate.
Conducted post-installation follow-ups with clients to address any concerns or questions, ensuring their satisfaction with the completed project.