Dallas Lewis
Ceder Rapids
Summary
At Window Depot USA of Eastern Iowa, I spearheaded window installations, enhancing team productivity and customer satisfaction through meticulous craftsmanship and effective communication. My expertise in glass handling and insulation, coupled with a knack for fostering professional relationships, significantly boosted project efficiency and referral rates. I also excelled in mentoring junior installers, emphasizing safety and quality.
Overview
5
5
years of professional experience
Work History
Window Installer Lead
Window Depot Usa of Eastern Iowa
04.2020 - Current
- Reduced interruptions to clients' residences by consistently upholding a tidy workspace throughout the installation.
- Installed various window types in both residential and commercial buildings.
- Accurately took measurements and made calculations for precise cutting and fitting of material.
- Enhanced team productivity through effective collaboration and communication during window installations.
- Improved customer satisfaction by ensuring proper installation and maintenance of windows in residential homes.
- Specialized in fitting sliding doors and hinged doors with special-order glass panels.
- Managed inventory of tools and supplies needed for each project, minimizing delays due to lack of necessary materials or equipment.
- Regularly lifted Number pounds while working in extreme weather conditions or on heights greater than Number feet.
- Increased project efficiency by accurately measuring window spaces and following installation guidelines.
- Adjusted window frames to provide exact fit of new window panes.
- Established strong relationships with clients through professional demeanor and exceptional customer service.
- Reduced post-installation callbacks by carefully inspecting all work for quality assurance.
- Minimized workplace accidents by adhering to safety protocols and utilizing appropriate protective equipment during installations.
- Developed creative solutions for complex installation issues, resulting in satisfied clients despite challenging circumstances.
- Boosted referral rates by consistently providing high-quality work and meeting client expectations.
- Mentored junior installers, sharing knowledge and best practices to improve overall team performance.
- Participated in ongoing professional development opportunities related to window installation techniques and materials.
- Scheduled client consultations to visualize project and provide cost estimate.
- Conducted post-installation follow-ups with clients to address any concerns or questions, ensuring their satisfaction with the completed project.
Education
None - Agriculture
Homeschooling
Home Argyle Iowa06.2005
Skills
- Glass handling proficiency
- Insulation installation expertise
- Self-motivation and discipline
- Strong communication skills
- Professionalism and punctuality
- Power tool operation
- Safety equipment usage
- Active listening
- Weatherproofing knowledge
- Structural integrity assessment
- Training and mentoring
- Project estimating
- Glazing techniques mastery
- Regulatory compliance awareness
- Inventory management
- Product knowledge expertise
Timeline
Window Installer Lead
Window Depot Usa of Eastern Iowa
04.2020 - Current
None - Agriculture
Homeschooling
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