Dallas Moore
Memphis,TN
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level nursing position. Ready to help team achieve company goals.
Overview
2
2
years of professional experience
Work History
Nursing Student Extern
Phillips Community College Of The University Of Arkansas
- Enhanced patient care by providing assistance to nurses and physicians during medical procedures.
- Assisted in wound care management, promoting faster healing and reducing the risk of infection.
- Promoted a safe environment by adhering to strict infection control protocols and following established safety guidelines within the hospital setting.
- Experience with Epic.
- Participated in discharge planning processes to ensure seamless transitions from hospital care to home or other facilities for optimal recovery outcomes.
Call Center Representative
Spectra Laboratories
06.2020 - 06.2022
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
- Responded to customer calls and emails to answer questions about products and services.
Education
Associate Degree in Nursing - Nursing
Phillips Community College of The University of Arkansas
Helena, AR05.2024
Skills
- Vital signs monitoring
- Compassion and Empathy
- Clinical judgment
- Physical assessments
- Patient Care
- Punctual and Reliable
- HIPAA Guidelines
Timeline
Call Center Representative
Spectra Laboratories
06.2020 - 06.2022
Nursing Student Extern
Phillips Community College Of The University Of Arkansas
Associate Degree in Nursing - Nursing
Phillips Community College of The University of Arkansas
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