Professional Summary
Overview
Work History
Education
Skills
Timeline

Dallas Nichols

INDOT
Shirley,IN
34
years of professional experience

Experienced Highway Technician skilled in traffic management and project documentation. Known for adaptability and problem-solving abilities, contributing to successful project completions while maintaining safety standards and improving operational workflows.

An experienced Highway Technician with a track record of ensuring road safety and quality with proven ability to handle complex repair tasks and coordinate effectively with team members. Known for adaptability and consistent delivery of high-standard results in dynamic settings.

Work History

Highway Technician

2 Years 2 Months
INDOT | 06.2024 - Current
  • Conducted routine inspections of highway infrastructure ensuring compliance with safety regulations.
  • Assisted in the maintenance and repair of roadways, bridges, and related facilities.
  • Collaborated with engineering teams to support construction and rehabilitation projects.
  • Utilized GPS and surveying equipment to collect data for project assessments.
  • Documented findings in detailed reports for analysis and future reference.
  • Trained new technicians on operational procedures and safety protocols.
  • Supported professional development among team members by providing mentorship and sharing technical expertise when needed.
  • Collaborated with engineers and planners to review project specifications, ensuring accurate implementation of design plans on the ground level.
  • Contributed to environmental sustainability efforts by properly disposing of waste materials from job sites according to established guidelines.
  • Demonstrated flexibility in responding to unexpected changes in project schedules or priorities without compromising quality or safety standards.
  • Enhanced roadway efficiency by implementing traffic control measures during construction projects.
  • Improved highway safety by conducting regular inspections and maintenance tasks.
  • Sustained clear communication among team members to ensure safe working conditions and prevent accidents on the job site.
  • Ensured compliance with state regulations by following proper guidelines for highway maintenance and repair work.
  • Employed strong problem-solving skills in addressing unique challenges presented by various highway maintenance projects.
  • Developed and maintained strong relationships with local authorities, vendors, and stakeholders to facilitate smooth operations and project success.
  • Utilized a proactive approach in identifying potential issues before they escalated into costly problems or delays.
  • Expedited emergency response times by keeping highways clear of debris after severe weather events or accidents.
  • Increased project completion rate by efficiently managing multiple tasks simultaneously.
  • Maintained smooth traffic flow with timely snow removal and ice control procedures.
  • Reduced accident rates through diligent installation of appropriate signage and barriers in construction zones.
  • Delivered consistent results under pressure, meeting tight deadlines without sacrificing attention to detail or adherence to safety protocols.
  • Removed debris and snow and kept roadways and parking lots clear.
  • Operated all heavy equipment properly according to employer safety specifications.
  • Filled potholes and smoothed out rough surfaces.

Owner/Operator

8 Years 3 Months
Self-employeed | 03.2016 - 06.2024
  • Oversaw financial management, including budgeting, forecasting, and expense tracking.
  • Managed day-to-day operations to ensure efficient workflow and service delivery.
  • Developed and implemented marketing strategies to increase customer engagement and brand visibility.
  • Established strong vendor relationships to negotiate favorable terms and improve product quality.
  • Managed day-to-day business operations.
  • Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
  • Increased customer satisfaction by providing high-quality services and timely communication.
  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
  • Established strong relationships with suppliers, ensuring consistent delivery of goods and services at competitive prices.
  • Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
  • Assessed income and expenses and adapted plans to improve profit levels.
  • Developed and nurtured lasting customer relationships by projecting professional corporate a professional corporate image and responding quickly to logistical and scheduling issues.
  • Fostered strong professional network and partnership building skills to connect with quality leads.
  • Improved safety standards by regularly reviewing protocols and implementing necessary updates.
  • Operated with safety and skill to avoid accidents and delays.
  • Obtained necessary permits and licenses to operate various commercial vehicles legally.
  • Demonstrated safe driving by following regulations and safety procedures, resulting in zero accidents.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
  • Dropped and hooked trailers and changed configuration of equipment.
  • Maintained daily, legible DOT logbook and submitted corresponding documents.
  • Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
  • Inspected trucks for malfunctions and reported vehicles to management for corrective action.
  • Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
  • Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Fastened chains, straps, covers, and binders to secure load during transit.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
  • Completed routine maintenance on truck to keep in working order.
  • Inspected load security and checked for damages.
  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Completed preventive maintenance checks and basic repairs to vehicles.
  • Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
  • Managed efficient unloading of freight, inspected merchandise, and documented customer concerns for supervisor.

Delivery Driver

6 Years
Klosterman Baking Company | 03.2010 - 03.2016
  • Delivered products efficiently to various locations, ensuring timely arrival and customer satisfaction.
  • Operated delivery vehicle while adhering to safety regulations and company policies.
  • Managed inventory during deliveries, verifying product counts against orders for accuracy.
  • Maintained cleanliness and organization of delivery vehicle, ensuring compliance with health standards.
  • Resolved customer inquiries and issues promptly, fostering positive relationships and repeat business.
  • Trained new drivers on company protocols, route optimization, and customer service practices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Managed customer inquiries and complaints in a polite and professional manner.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.
  • Verified accuracy of all deliveries against order forms.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Reduced vehicle downtime and repair costs by performing routine maintenance checks and adhering to preventive measures.
  • Maintained clean and safe vehicle, contributing to positive image of the company.
  • Assisted with loading and unloading of goods to prevent delays and ensure timely deliveries.
  • Supported operational efficiency by accurately completing delivery paperwork and timely reporting.
  • Achieved record of zero accidents through adherence to traffic laws and safety protocols.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
  • Filled out load paperwork and DOT-mandated log books.

Supervisor

9 Years 7 Months
Salt River Sand And Rock, Mesa Arizona | 06.1992 - 01.2002
  • Supervised daily operations, ensuring adherence to safety protocols and operational standards.
  • Trained and mentored team members, fostering skill development and collaboration.
  • Implemented process improvements, enhancing workflow efficiency and productivity.
  • Coordinated equipment maintenance schedules to minimize downtime and extend asset life.
  • Resolved employee conflicts swiftly, promoting a positive work environment and teamwork.
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
  • Demonstrated commitment to the organization's core values, leading by example and fostering a culture of excellence.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Achieved significant improvements in operational efficiency, introducing and enforcing quality control measures.
  • Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
  • Maintained high safety standards to ensure a secure workplace for all employees and visitors.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and a safe and legal operational environment.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Defined clear targets and objectives and communicated to other team members.
  • Assisted in organizing and overseeing assignments to drive operational excellence.
  • Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  • Set aggressive targets for employees to drive company success and strengthen motivation.

Education

High School Diploma

Gilbert High School | Gilbert Arizona | 06-1992
  • FFA Member

Skills

Heavy machinery operation
Drainage structure cleaning management
Work zone safety
Environmental compliance
Project documentation
Roadway maintenance
Road repairs
Drainage maintenance
Bridge inspection
Asphalt paving
Erosion control
Concrete finishing
Pavement inspection
Roadway striping
Sign installation
Traffic marking
Barrier installation
Debris removal
Winter maintenance
Excavator operation
Dump truck operation
Equipment operation
Active listeningenance
Decision-makingction
Material testing
Material sampling
Task prioritization
Safe machinery operation
Surveying assistance
Safety procedures
Excellent communication
Safe equipment handling
Adaptabilityaintenance
Quality control
Continuous improvement
Time management
Safety procedures
Multitasking
Attention to detail
Problem-solving
Problem-solving aptitude
Time management
Emergency response
Organizational skills
Teamwork and collaboration
Interpersonal skills
Problem-solving
Verbal communication
Excellent communication
Professional demeanor
Stakeholder management
Budget management
Adaptability
Endurance
Technical knowledge
Project coordination
Manual dexterity
Site restoration
Surface restoration
Traffic sign installation
Road surface repair
Drainage system inspections
Traffic management
Traffic management
Maintenance scheduling
Safety barrier installation
Safety procedures
Teamwork and collaboration
Road surface repair
Surface restoration
Safety barrier installation
Site restoration
Traffic sign installation

Timeline

Highway Technician

INDOT
06.2024 - CurrentRead More

Owner/Operator

Self-employeed
03.2016 - 06.2024Read More

Delivery Driver

Klosterman Baking Company
03.2010 - 03.2016Read More

Supervisor

Salt River Sand And Rock, Mesa Arizona
06.1992 - 01.2002Read More

Gilbert High School

High School Diploma
Read More
Dallas Nichols