Dallas Potter
Oakland,CA
Summary
Dynamic Office Administrator with a proven track record at AA Saferide excelling in customer relations and financial processing. Skilled in coordinating multiple job sites and leading teams on various projects, I enhance productivity and foster collaboration, ensuring exceptional service and efficient operations. Recognized for improving customer satisfaction and streamlining processes.
Overview
10
10
years of professional experience
Work History
Office Administrator
AA Saferide
01.2015 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Tracked office supplies and restocked low items to keep team members on-task and productive.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Increased customer satisfaction through professional handling of inquiries and prompt resolution of issues.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Reconciled account files and produced monthly reports.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
Team Lead Merchandiser
Home Depot
01.2019 - 06.2022
- Implemented loss prevention measures to minimize shrinkage and protect store assets.
- Enhanced team productivity by implementing efficient merchandising strategies and processes.
- Conducted regular store audits to identify areas of improvement in merchandising execution and overall store appearance.
- Developed training programs to enhance the skills of new and existing team members.
- Collaborated with marketing teams to create targeted promotions for specific customer demographics.
- Streamlined workflow by organizing and delegating tasks among team members.
- Evaluated team member performance and provided constructive feedback for continuous improvement.
- Improved in-store visibility of products by designing attractive promotional materials and signage.
- Led cross-functional projects aimed at improving overall retail operations efficiency and profitability.
Education
West Columbia high
West Columbia Tx06.2000
Skills
Coordinated Multiple job site location
Customer/Technician correspondence
Insurance claims/ an adjuster correspondence
Team lead on multiple projects
Affiliations
OSHA safety standard qualifications
CPR certified
Timeline
Team Lead Merchandiser
Home Depot
01.2019 - 06.2022
Office Administrator
AA Saferide
01.2015 - Current
West Columbia high
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