Dallas Robinson
Tualatin,OR
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Brand Associate
American Eagle Outfitters, Inc
Bangor, ME
09.2023 - Current
- Assisted customers with product selection and provided information about the brand.
- Organized sales floor displays to maximize visibility of products.
- Developed relationships with customers to encourage repeat business.
- Responded to customer inquiries via phone and in person.
- Handled cash register transactions accurately and efficiently.
- Implemented loss prevention measures to protect company assets.
- Restocked shelves with merchandise as needed.
- Processed returns according to company policy.
- Performed daily opening and closing duties including counting money in the register drawer.
- Promoted branding initiatives while maintaining product displays to adhere to corporate standards.
- Operated point-of-sale system to complete sales transactions.
- Employed basic selling techniques to engage with customers.
- Leveraged smartphones, tablets and CRM systems to manage and document daily activities.
Front of House Staff Member
Collins Center of the Arts
Orono, ME
09.2023 - Current
- Greeted customers and answered questions about menu items.
- Provided exceptional customer service to ensure satisfaction.
- Tracked inventory of supplies and communicated needs to management team.
- Verified that alcoholic beverages were served only to those 21 years of age or older.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Operated POS terminals to input orders and calculate totals.
- Handled money transactions accurately while following company procedures for handling cash payments.
Shift Supervisor
Papa Murphy's
Tualatin, OR
08.2022 - 08.2023
- Completed opening and closing duties to facilitate business operations.
- Resolved customer complaints and reported issues to senior management.
- Taught staff upselling techniques to meet revenue targets.
- Counted cash on hand at shift change and closing to determine shortages or overages and prepare bank deposit statements.
- Checked orders for quality and completeness.
- Upheld company standards and compliance requirements for operations.
- Complied with company safety procedures, policies and regulations to promote safe working environment.
- Evaluated employee performance, delivering individualized feedback and praise.
- Educated customers about offerings, promotions and pricing to boost sales.
- Coached team members to increase productivity and reduce workplace accidents.
Team Member
Michaels Stores, Inc
Tualatin, OR
10.2021 - 03.2022
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
- Built and maintained working relationships with peers and upper management.
- Processed and retrieved customer special orders.
- Rotated through series of different stations based on team needs.
- Contributed to team safety and productivity by removing safety hazards and keeping areas neat and well-stocked.
Education
Bachelor of Science - Earth And Climate Sciecne
University of Maine
Orono, ME05-2027
High School Diploma -
Tualatin High School
Tualatin, OR06.2023
Skills
- Customer-Oriented
- Financial Management
- Inventory Control
- Cash Handling Ability
- Conflict Resolution Techniques
- Strong Interpersonal Skills
- Continuous Improvement
- Document Management
- Safety Awareness
- Brand Management
- Staff Training
- Customer Relationship Building
- Store Promotions
- Phone Etiquette
Certification
- Oregon Food Handling License
- T.I.P.S Certification
Timeline
Brand Associate
American Eagle Outfitters, Inc
09.2023 - Current
Front of House Staff Member
Collins Center of the Arts
09.2023 - Current
Shift Supervisor
Papa Murphy's
08.2022 - 08.2023
Team Member
Michaels Stores, Inc
10.2021 - 03.2022
Bachelor of Science - Earth And Climate Sciecne
University of Maine
High School Diploma -
Tualatin High School