Dallas Smith
Marketing/ Broker Dircretor
Melissa,TX
Summary
Skilled Marketing Director versed in driving positioning, pricing and go-to-market strategies. In-depth knowledge of market needs and trends. Talented at creating and executing acquisition and adoption initiatives.
Overview
4
4
years of post-secondary education
11
11
years of professional experience
Work History
Marketing Director/Broker Manager
American Crew Energy, LLC
Plano, TX
02.2012 - 08.2019
- Spearheaded market research to identify branding opportunities, cement strategies and sustain loyal customer base.
- Coordinated with creative team to generate dynamic marketing content and communication tools for promotional campaigns.
- Recorded supporting documentation for phone calls and written correspondence.
- Set aggressive targets for employees to drive company success and strengthen motivation.
- Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
- Prepared contracts and related documentation according to strict standards.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Service Coordinator
Harwood International
Dallas, TX
03.2005 - 08.2008
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Organized ongoing maintenance schedules to boost system performance.
- Optimized supply levels to keep stock within ideal parameters for expected needs.
- Enhanced customer satisfaction ratings by motivating team members to strengthen quality and increase productivity.
- Initiated contact with appropriate service providers to request referrals and followed up to confirm appointments.
- Maintained effective customer service by responding to service requests quickly.
- Rolled out improved training programs for maintenance employees.
- Managed efficient teams of up to 15 employees.
Education
Bachelor of Science - Accounting
University Of Phoenix
Tempe, AZ 08.2002 - 04.2006
Skills
Branding
Accomplishments
BOMA award winner for the Rolex in Uptown Dallas Texas
Timeline
Marketing Director/Broker Manager
American Crew Energy, LLC
02.2012 - 08.2019
Service Coordinator
Harwood International
03.2005 - 08.2008
Bachelor of Science - Accounting
University Of Phoenix
08.2002 - 04.2006
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