Summary
Overview
Work History
Education
Skills
Timeline
Generic

Dallas Smith

Elko,NV

Summary

Focused Slot Supervisor accustomed to enforcing casino rules and regulations to support security and patron satisfaction. Trains and supervises slot department personnel and resolves equipment errors. Personable management professional expertly documents operational data and executes and functions. Skilled team player with strong background in environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities. Experienced supervisor with the ability to train and motivate staff to meet challenging performance targets and consistently satisfy customers with high-quality service. Focused on keeping the department efficient and cost-effective. Hardworking and reliable focused on going above and beyond to support team and serve customers. Trained in and offering top-notch abilities. Motivated to continue to learn and grow as professional.

Professional driver prepared to efficiently transport goods and ensure timely deliveries. Adept in route planning, vehicle maintenance, and customer interaction. Strong focus on team collaboration, adaptability, and achieving reliable results. Known for punctuality, safety awareness, and excellent problem-solving skills.

Professional driver prepared for role focused on efficient and timely deliveries. Brings valuable experience in route planning and customer service, ensuring reliable and consistent performance. Known for strong team collaboration and flexibility to adapt to changing schedules and tasks.

Overview

2
2
years of professional experience

Work History

Delivery Driver

Rent A Center Warehouse & Retail Store
08.2024 - Current
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Managed customer inquiries and complaints in polite and professional manner.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.

Slot Supervisor

Maverick gaming
07.2023 - 04.2024
  • Observed games, players and dealers to drive accuracy and safeguard company assets
  • Maintained familiarity with games and strategies or tricks used by cheaters
  • Enforced rules of play and verified consistent machines functionality by patrolling slot floor
  • Evaluated performance of slot department workers and provided constructive feedback
  • Monitored the floor constantly to keep operations within the established house, tribal DSand government regulations
  • Continuously updated knowledge of cheating strategies and known suspects to stay protect house's assets
  • Tracked player actions by noting buy-ins, length of play, wins and losses and average bet
  • Addressed slot machine resets following jackpot payouts
  • Oversaw jackpot alarm response for larger payouts

Server

Stockmans casino
06.2022 - 07.2023
  • Greeted guests promptly, shared daily specials and collected drink orders to offer superior service
  • Monitored tables, offering add-ons and checking on guest satisfaction
  • Completed opening and closing checklists according to set standards
  • Memorized menu items, recipes and daily specials to answer questions and make recommendation to customers
  • Answered phones to take orders for customer pick up or delivery
  • Assisted guests with making menu choices and took note of special requests
  • Transported food products, cleaned tables and counters, and stocked dining room supplies
  • Took orders, made drinks and provided refills for guests
  • Fostered fun atmosphere and family-style work environment consistent with company brand
  • Engaged customers in friendly conversation to boost satisfaction and restaurant loyalty
  • Trained new servers in restaurant procedures and customer service standards
  • Handled multiple tables simultaneously with high service quality
  • Greeted all guests with smile and friendly welcome
  • Uphold high sanitation and safety standards while delivering and serving food

Education

High School Diploma -

Stanley online high
ELKO, NV

Skills

  • Jackpot alarm response
  • Familiarity with games
  • Cheating detection
  • Currency exchange
  • Customer service
  • Patron complaint resolution
  • Surveillance
  • Dependable and reliable
  • Time management skills
  • Loading and unloading
  • GPS and route planning
  • Order picking and processing
  • Delivery recordkeeping
  • Defensive driver training
  • Vehicle inspections
  • Auto delivery
  • Sales strategy development

Timeline

Delivery Driver

Rent A Center Warehouse & Retail Store
08.2024 - Current

Slot Supervisor

Maverick gaming
07.2023 - 04.2024

Server

Stockmans casino
06.2022 - 07.2023

High School Diploma -

Stanley online high
Dallas Smith