Dallas Stephen
Milford,CT
Summary
Service-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with positive attitude and enthusiasm, good planning abilities and interpersonal communication strengths.
Overview
17
17
years of professional experience
1
1
Certification
Work History
General Manager
Honeybaked Ham Co.
06.2020 - 07.2022
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Developed and maintained relationships with customers and suppliers through account development.
Team Leader
Honeybaked Ham Co.
11.2005 - 05.2020
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Supervised team members to confirm compliance with set procedures and quality requirements.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Mentored and guided employees to foster proper completion of assigned duties.
Education
High School Diploma -
Stratford High School
Stratford, CT05.2005
Skills
- Verbal and Written Communication
- Cross-Functional Team Management
- Employee Scheduling
- Training and Development
- Labor Cost Controls
- Staff Training
- Profit and Loss Accountability
- Inventory Management
Certification
Serve Safe Certified March 2020-March 2025
Timeline
General Manager
Honeybaked Ham Co.
06.2020 - 07.2022
Team Leader
Honeybaked Ham Co.
11.2005 - 05.2020
High School Diploma -
Stratford High School
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