Dallas Trenton
Atlanta,GA
Summary
Highly motivated and resilient individual with a passion for providing exceptional customer service. Strong analytical approach to business planning and problem-solving, demonstrating leadership skills and maintaining a professional and respectful demeanor. Excels in handling inquiries, complaints, and communications with confidence. Effective team player who manages multiple tasks and meets timely demands. Currently seeking a position with a company that values individual freedom and supports employees in achieving their future ambitions. Brings top-notch skills in oral and written communication, active listening, and analytical problem-solving to enhance customer experiences. Operates own business, Hashtag Wholesale LLC, during downtime. Dedicated to continuous growth and success despite employment gaps prior to 2025 and establishment of business in 2021.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Manager
D3 Valet Parking
02.2017 - 01.2025
- Recorded make, model and exact location of each parked vehicle for easy retrieval
- Parked and retrieved cars carefully to prevent damage and avoid delays
- Delivered guest vehicles smoothly and met diverse needs of valet customers
- Established positive guest relationships through consistent delivery of excellent customer service
- Maintained current listing of local and area attractions special events and activities to give guests updated information
- Interacted directly with customers and team members to maintain high level of customer service, boosting customer service ratings 80%.
- Met customer service goals and exceeded customer expectations.
Shift Lead
Krystal
01.2020 - 10.2020
- Delivered superior training and leadership to teams to boost performance and help team members achieve performance targets
- Created successful work schedules for each team member to maintain deadlines and fully staff shifts
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress
- Enforced company policies and regulations with employees.
- Gathered, organized and input information into digital database.
- Met customer service goals and exceeded customer expectations.
Crew Member
Manheim Auto Auction
08.2016 - 01.2017
- Drive cars for auctions, pick up cars, detailed cars, Dealing efficiently with questions and queries from customers
- Provided excellent customer service by greeting customers and meeting quality expectations
- Worked well with teammates and accepted coaching from management team
- Recorded accurate and efficient records in customer database.
Cook
Suzanne's Kitchen
01.2016 - 08.2016
- Janitorial services
- Handling objections professionally., Janitorial services, packing, stocking , Prospecting for sales leads, Able to identify and act upon potential sales opportunities
- Installed protective devices to prevent shifting or damage to items being transferred
- Visually inspected all pallets for deliveries to verify quality and accuracy of shipments
Restaurant Busser
La Prilla
08.2015 - 12.2015
- Janitorial services, Busser, Dealing with customers Face to Face
- Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests
Crew
Burger King
12.2014 - 08.2015
- Took orders, prepared meals and collected payments
- Provided excellent customer service by greeting customers and meeting quality expectations
- Became familiar with products to answer questions and make suggestions
- Collaborated with team members to complete orders
- Supported great dining and meal experiences for 1,000s of guests
- Assisted other team members to achieve goals
Education
Certification - MIG Welding
Atlanta Technical College
Atlanta, GA09.2021
Graduated with diploma - General Studies
South Cobb High School
Austell, GA05.2010
Skills
- Teamwork and Collaboration
- Excellent customer service
- Computer skills
- Multitasking and Prioritization
Accomplishments
- Supervised team of 10 staff members.
- Achieved certification by completing welding test with accuracy and efficiency.
Hobbies and Interests
- Reading
- Learning New Skill
- Working Out
- Investing/Trading Stock
- Football/Basketball
- Hiking
- Teaching my kids
Certification
- CPM - Certified Professional Manager
- CM - Certified Manager Certification
- Certified Supervisor, Krystal
Languages
English
Full Professional
Spanish
Limited Working
Interests
- Playing Sports
- Animal Care
- Swimming
- Growing herbs, vegetables, or fruits in home gardens
- Fashion and Style
- Volunteering
- Baking
- Gym Workouts
- Blogging/Vlogging
- Reading
Timeline
Shift Lead
Krystal
01.2020 - 10.2020
Manager
D3 Valet Parking
02.2017 - 01.2025
Crew Member
Manheim Auto Auction
08.2016 - 01.2017
Cook
Suzanne's Kitchen
01.2016 - 08.2016
Restaurant Busser
La Prilla
08.2015 - 12.2015
Crew
Burger King
12.2014 - 08.2015
Certification - MIG Welding
Atlanta Technical College
Graduated with diploma - General Studies
South Cobb High School
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