Summary
Overview
Work History
Education
Skills
Availability
Us Citizen
References
Community Service
Affiliations
Timeline
Generic

Dallas Webb

Overland Park,United States

Summary

Extensive experience in customer service, office management, report development, meeting logistics, tracking and reporting sensitive data. Detail oriented, experienced problem solver and proactive team member. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.

Overview

19
19
years of professional experience

Work History

Administrative Assistant

Department of Homeland Security, Federal Emergency Management Agency
04.2020 - Current

Salary: $51,453/annual Hours per week: 40

Series: 0326 Pay Plan: GS Grade: 7 Office Automation Assistant (This is a federal job)

Duties, Accomplishments and Related Skills:

  • Assist Division Director with calendar appointments, scheduling and meeting management for internal stakeholders. Includes all logistics, assembling background materials and as required, providing typed notes to attendees.
  • Provide training, create job aids, assist in bi-weekly payroll needs of all timekeepers in the region. Serve as the regional Master Timekeeper, coordinate additional training, discussions and collaboration with HQ Payroll on new policy, procedures and system changes.
  • Coordinate on various document creation, review and correction with leadership and distribute finalized materials to internal and external stakeholders.
  • Support executive staff as directed with meetings, administrative assistant training sessions, document and slide show development and presentation.
  • Develop, edit and review documents for formatting and grammatical errors. Process, coordinate and track documents for leadership approval and signature.
  • Enhance office efficiency by streamlining administrative processes and implementing organizational systems. Update and/or create processes to improve efficiency and workflow for multiple divisions in the region.
  • Assist in processing arrangements including flights, rental cars, and hotel for division personnel. Ensure accurate final processing of all Vouchers within in 5 days of member return.
  • Coordinate and schedule monthly division meetings ensuring presentations, documentation and logistics are accurate and ready for dissemination.
  • Executed record management electronic filing system to improve comply with new document organization and management.
  • Collect and validate data to build reports and presentations for emergency management operations
  • Improve processes for updating schedules, WebTA procedures, records management implementation, and phone rosters
  • Work with internal and external team members to gather applicable data for reports and presentations for
  • Provide services and support to division personnel to meet operational travel needs and work with travelers to ensure vouchers are submitted accurately
  • Developed new division documents, providing new and current personnel with easy access to work schedule, phone roster and R7 photo book.
  • Maintain the Division spreadsheet, provide monthly updates on team members ans supervisors scheduling data to include telework, in-office, leave days and routine work hours.
  • Member of Region 7 Social Committee selected to work on the R7 Cookbook sub-committee
  • Assisting the committee with design, data input, and information gathering requirements
  • Developing reports to present process improvements utilizing a variety of databases, systems and information technology.
  • Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
  • Volunteer to lead regional special projects with varying degrees of complexity. Organized office events such as the spring picnics, annual holiday parties, monthly themed game/food events which promote a positive culture to boost employee morale. Dedicated regional Social Committee officer for 3 years and regional Combined Federal Campaign Chair for 2 years. Won National CFC award for 2022 campaign.
  • Promote a positive work environment through effective communication skills and fostering professional relationships among colleagues.

Supervisor: David DeWitt (816-283-7066)

Okay to contact this Supervisor: Yes

FOIA Media Records Assistant

Department of Homeland Security, USCIS National Records Center
09.2018 - 04.2020

Salary: $30,000.00/annual Hours per week: 40

Series: 0326 Pay Plan: GS Grade: 5 Office Automation Assistant (This is a federal job)

Duties, Accomplishments and Related Skills:

  • Tracked, documented, verified, and reported over 1 thousand FOIA requests for digital media.
  • Accurately reported weekly, monthly and annual statistics to immediate supervision and senior leadership
  • Improved media capabilities through independent training and research, developed higher quality media products for internal and external customers.
  • Authored new standard operating procedures for tracking technological and procedural changes, new guides assisted with improving processing speed and quality.
  • Adapted to constant updates in databases, customer requests, hardware upgrades, and new software programs.
  • Gathered requested data and created accurate reports for incorporation into weekly and monthly final reports.
  • Subject matter expert for converting analog to digital media, assisted in troubleshooting hardware and software challenges to support on time completion of daily tasks.
  • Demonstrated exceptional customer service to NRC/FOIA management, processors and other NRC staff through quality work completion and teamwork.
  • Efficiently and effectively executed media responsibilities, acute attention to detail ensured proficient duplication of 1900+ pieces of media.
  • Proven interpersonal skills, collaborated with FOIA team, various NRC agencies, the NRC Welfare and Recreation Association, Toastmasters and as the NRC Combined Federal Campaign Chair.
  • Skillfully prioritized tasks between media responsibilities, volunteering, speaking engagements and continuing professional development opportunities.
  • Established a virtual joint Toastmaster Club with sister agency in Nebraska using multiple software systems and hardware systems. Ensured all logistical needs, printed materials, online materials, and room reservation requirements met for each monthly meeting.
  • Lead bi-weekly meetings through WebEx, coordinated over 15 professional development opportunities, developed instructional guides for guests and new members.

Supervisor: Stacy Jones (816-350-4084)

Okay to contact this Supervisor: Yes

Operations Officer

United States Air Force (USAF)
03.2013 - 07.2015

Salary: $70,000/annual Hours per week: 60

Operations Officer Grade: Supervisory GS-12 (Captain)

Duties, Accomplishments and Related Skills:

  • Responsible for strategic organization of manpower, resources, budgeting, plans and programs needed to meet base emergency management and training requirements.
  • Built and maintained reporting systems for emergency management equipment and manpower availability, provided to base leadership and quality assurance teams.
  • Collected exercise emergency response data to distill relevant statistics and developed reports which were used to collaborate with FEMA, DOE, FBI, Air Force, state and local government representative for time sensitive tasks, personnel requirements, and allocation of resources.
  • Built lines of communication between senior leadership, agencies and field operators, executed plans to meet task requirements and facilitated feedback to improve emergency response program capabilities.
  • Verified regulations, policy, and plans to collect and analyze the necessary data to assist building strategic plans for diverse groups of stakeholders.
  • Developed tracking processes, consolidated pertinent data and reported program statistics to all levels of leadership quarterly and annually.
  • Reviewed technical policies from the Department of Defense (DoD), Headquarters Air Force (HQ AF), Major Command Headquarters, and Combatant Commanders and generated local guidance and reports for local implementation.
  • Established project specific reports to present team best practices utilizing a variety of databases, systems, and software programs.
  • Provided guidance and recommendations to senior levels, collaborating on process updates and changes to enhance program effectiveness.

Supervisor: Rebecca White (660-975-6492)

Okay to contact this Supervisor: Yes

Program Director

United States Air Force (USAF)
05.2010 - 03.2013

Salary: $62,000/annual Hours per week: 60

Program Director Grade: GS-12 (Captain)

Duties, Accomplishments and Related Skills:

  • Directed all training, administration, personnel, program statistics reporting and financial responsibility for Department of Defense directed response program.
  • Deployed overseas as the subject matter expert and program coordinator in the AOR. Worked directly with law enforcement, legal and leadership on all levels to address open cases, training and program needs. Routinely briefed all stakeholders and senior leadership, provided status updates and related program needs.
  • Built organizational training initiatives, delivered training courses, developed learning materials, scheduled follow-on training courses and modified curriculum as new educational materials became available.
  • Collected data, compiled relevant information, built presentations and effectively briefed statics to key program leaders and stakeholders.
  • Utilized SharePoint to provide easily accessible real time data updates to senior leaders.
  • Updated, allocated, tracked and prepared budget requests to efficiently execute the $45K annual budget for the program.
  • Built team of 40 personnel to ensure training and program effectiveness, exceeding Department of Defense program requirements.

Supervisor: Colonel Thomas Hesterman

Okay to contact this Supervisor: No longer in the service

Mission Support Operations Officer

United States Air Force (USAF)
05.2008 - 05.2010

Salary: $55,000/annual Hours per week: 60

Program Manager Grade: GS-11 (Captain)

Duties, Accomplishments and Related Skills

  • Managed administrative tasks for civilian and military training data, data tracking, military personnel record actions, financial, manpower support, and NATO liaison for leadership coordination on facilities, exercises and meetings.
  • Developed and coordinated strategic planning response sessions for incident response management.
  • Built final reports for leadership action concerning needed personnel, supplies and execution resources.
  • Lead essential support for over 50 incident response exercises and inspections.
  • Collaborated best practices reports which led to team award for excellence, exceeding traditional allocation for employees recognized as superior performers.

Supervisor: Lieutenant Colonel Richard Allen

Okay to contact this Supervisor: No longer in the service

Public Relations Director

United States Air Force (USAF)
05.2007 - 05.2008

Salary: $45,000/annual Hours per week: 50

Public Relations Director Grade: GS-11 (Lieutenant)

Duties, Accomplishments and Related Skills:

  • Directed all executive functions, ambasador, Senior military leader events and dignitary visits to Kunsan AFB.
  • Led coordination of 17 Change of Command ceremonies, 13 installation events, and 28 dignitary visits in 6 months.
  • Planned, organized, presented and distributed Distinguished Visitors (DV) itineraries through multiple senior leaders and agencies, ensured all DV expectations were met.
  • Served as ambassador to local Korean leaders for joint events with base personnel.
  • Authored and published a detailed customer service transportation standard operating procedure for Air Force installations in South Korea.

Supervisor: Colonel Charles Brown

Okay to contact this Supervisor: No longer in the service

Plans and Readiness Director

United States Air Force (USAF)
10.2004 - 05.2007

Salary: $42,000/annual Hours per week: 50

Plans and Readiness Director Grade: Supervisory GS-09 (Lieutenant)

Emergency Response and Readiness Support Manager Duties, Accomplishments and Related Skills:

  • Responsible for human capital and employee development programs.
  • Developed plans, programs, requested funding and new training initiatives for civilian and military personnel training requirements per DOD policies.
  • Responsible for managing deployable personnel training, equipment and overseeing global military deployment operations for 70 military and civilian employees.
  • Organized feeding & lodging operations for 200+ emergency management exercise deployed personnel, ensuring Airmen met all Air Force deployment training requirements.
  • Expertly trained and deployed Airmen in support of Operation Iraqi Freedom and Operation Enduring Freedom.

Supervisor: Major Jessica McDonald

Okay to contact this Supervisor: No longer in the service

Education

Master's Degree - Organizational Leadership

Baker University
05.2017

Bachelor's Degree - Public Relations

Texas Tech University
08.2004

Skills

  • Data Management
  • Critical Thinking
  • Calendar Management
  • Microsoft Office Suite
  • Project Management
  • Spreadsheet Management
  • Office Management
  • Documentation and Recordkeeping

Availability

Permanent, Temporary, Term, Seasonal, Telework, Full-Time, Part-Time

Us Citizen

True

References

  • *Colleen Weed, 318-456-7634, cweed1977@hotmail.com
  • Kelly Greeling, USCIS FOIA Genealogy, 314-406-5972, kelly.greeling@uscis.dhs.gov
  • *Tony Russel, NRC Program Management, 918-327-9926, anthony.russell@uscis.dhs.gov
  • Dawn Hart, R7 FEMA, 816-752-2484, dawn.hart@fema.dhs.gov


*Personal Reference

Community Service

  • Combined Federal Campaign Coordinator 2019, 2022, 2023
  • Federal Executive Board Member – Health and Wellness Committee since 2020
  • Harvesters Food Drives and Food collection events 2022

Affiliations

  • Toastmasters Member and Officer since 2006

Timeline

Administrative Assistant

Department of Homeland Security, Federal Emergency Management Agency
04.2020 - Current

FOIA Media Records Assistant

Department of Homeland Security, USCIS National Records Center
09.2018 - 04.2020

Operations Officer

United States Air Force (USAF)
03.2013 - 07.2015

Program Director

United States Air Force (USAF)
05.2010 - 03.2013

Mission Support Operations Officer

United States Air Force (USAF)
05.2008 - 05.2010

Public Relations Director

United States Air Force (USAF)
05.2007 - 05.2008

Plans and Readiness Director

United States Air Force (USAF)
10.2004 - 05.2007

Master's Degree - Organizational Leadership

Baker University

Bachelor's Degree - Public Relations

Texas Tech University
Dallas Webb