Dallasia Dear
Chicago,IL
Summary
With a proven track record at Leon's Barbeque, I excel in customer service and accurate data entry, enhancing customer satisfaction and operational efficiency. My strong work ethic and ability to collaborate effectively have consistently driven positive outcomes, including repeat business and streamlined operations.
Developed valuable skills in fast-paced retail environment, including customer service and cash handling. Adaptable and quick to learn, ready to transition into new field that values efficiency and customer interaction. Focused on applying strong multitasking and problem-solving abilities to new opportunities.
Overview
6
6
years of professional experience
Work History
Cashier
Leon's Barbeque
08.2023 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Restocked and organized merchandise in front lanes.
- Assisted customers with returns, refunds and resolving transaction issues.
Cashier
McDonald's
04.2023 - 07.2023
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Built relationships with customers to encourage repeat business.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Sales Associate
T-Mobile
01.2020 - 01.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Provided positive first impressions to welcome existing, new, and potential customers.
Clerk/Typist
Richard J. Daley Center
06.2018 - 04.2019
- Demonstrated flexibility in adapting to changing priorities while consistently meeting deadlines for assigned tasks.
- Improved document organization by efficiently managing electronic and paper filing systems.
- Provided exceptional support to senior staff members, handling complex clerical tasks as needed to ensure smooth operations within the department.
- Developed strong relationships with vendors, ensuring timely deliveries and addressing any issues or discrepancies that arose during transactions.
- Ensured timely delivery of correspondence by managing outgoing mail, reducing delays in communication with clients and partners.
- Enhanced office efficiency by maintaining a clean, organized workspace for optimal productivity.
- Collaborated with colleagues on cross-functional projects, providing valuable input on process improvements for increased efficiency.
- Enhanced departmental workflow through diligent scheduling of appointments, meetings, and conference calls using calendar management tools.
Security Officer
Allied Universal Security Services
12.2018 - 02.2019
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
Education
Associate of Arts - Early Childhood Care And Education
Harold Washington College
Chicago, IL06-2029
High School Diploma -
Chicago Military Academy
Chicago, IL06-2017
Skills
- Customer service
- Teamwork and collaboration
- Scheduling appointments
- Report writing
- Customer assistance
- Time management
- Accurate data entry
- Incident reporting
- Work ethic and integrity
Timeline
Cashier
Leon's Barbeque
08.2023 - 05.2024
Cashier
McDonald's
04.2023 - 07.2023
Sales Associate
T-Mobile
01.2020 - 01.2023
Security Officer
Allied Universal Security Services
12.2018 - 02.2019
Clerk/Typist
Richard J. Daley Center
06.2018 - 04.2019
Associate of Arts - Early Childhood Care And Education
Harold Washington College
High School Diploma -
Chicago Military Academy
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