Dynamic leader with proven success in driving operational excellence and customer satisfaction at Sunshine Jr Foods / Express Lane. Excelled in team leadership and coaching, enhancing store performance through strategic merchandising and effective inventory management. Skilled in fostering strong customer relations and problem-solving, achieving a significant increase in repeat business. Demonstrates a results-focused approach, leveraging outstanding communication skills and operational efficiency to exceed goals. Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Customer Service
Problem-Solving
Customer Relations
Multitasking and Organization
Store operations
Customer Service Management
Training and mentoring
Store Opening and Closing
Team Leadership
Friendly and Positive
Outstanding communication skills
Team leadership and coaching
Inventory Management
Store Merchandising
Cash Management
Retail Inventory Management
Shift Scheduling
Employee Training
Inventory Control
Recruitment and hiring
POS Systems
Goals and performance
Team Building and Leadership
Team motivation
Recruiting and Hiring
Operations Management
Leadership Development
Supply Ordering
Policies and Procedures
Store displays
Staff Management
Staff Supervision
Employee Scheduling
Sales expertise
Accurate Cash Handling
Work Planning and Prioritization
Opening and closing procedures
Documentation And Reporting
Relationship building and management
Strategic thinker
Operations
Order Management
Sales Strategies
Team Development
Retail Sales Techniques
Product Merchandising
Payroll Management
Sales professional
Customer Response
Accurate money handling
Bank deposit procedures
Loss Prevention
Bank and Safe Deposits
Operational Efficiency
Inventory Oversight
Loss Prevention Procedures
Retail Merchandise Quality Standards
Sales Analysis
Performance Reviews
Sales Coaching
Maximizing profitability
Pricing Strategies
Flexible Schedule
Sales Promotions
Leading Staff Meetings
Vendor Management
Merchandise planning
Delegating Work
Advertising and marketing
Personnel development
Project Management
Marketing and Promotions
Special Events
Competitor Monitoring
Operations Oversight
Employee Terminations
Talent Recruitment
Culture development
Process Improvements
Hourly shift management
Risk Management
Promotional planning
Budget Development
Database Management
Systems and software expertise
Financial operations management
Security System Monitoring
Revenue Generation
Mathematical Aptitude
Budget Administration
Root Cause Analysis
Partnership Building
Program implementation
Report Generation
Program Administration
Decision-Making
Teamwork and Collaboration
Inventory Tracking and Management
Staff training/development
Schedule Management
I didn't work for many years due to an accident in 2004. I returned to the workforce in 2021 as a Lyft and Uber driver, then a medical transport driver. I would like to highlight some skills I have acquired throughout my work history. Customer Service Representative, Store Manager, Assistant Manager, Associate, Cross Country Truck Driver, Assistant Manager of a transmission repair shop, Reservations, multi-line phone operator for a hotel, assembly line associate, fast food Manager, School Custodian, parts driver and delivery, Call center representative. This highlights some of my work history over the years.
I would also like to add that I am not just looking for a job. Rather a career that will carry me into retirement in a few years. I am confident that given the opportunity I would be an asset to any company I will work for. I am a fast learner, quick study, dependable, reliable, trust worthy and accountable. I hope this summary gives you an idea of the type of person I am and who I would be as an employee.
Thank you for your consideration,
Dallas W Rose