Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Bret Norfleet

Clarksville,TN

Summary

Experienced law enforcement professional with over 30 years of investigative and leadership expertise, including 15 years as a Sergeant. Known for analytical thinking, attention to detail, and a strong commitment to fairness and integrity—skills that seamlessly translate to claims assessment and investigation. A community-oriented individual with a background rooted in service, integrity, and problem-solving, driven by a dedication to helping others. Proven ability to evaluate complex situations, make sound decisions under pressure, and communicate effectively with diverse stakeholders. Passionate about applying my investigative experience and civic values to a career in insurance claims adjusting, delivering trustworthy support and solutions.

Overview

30
30
years of professional experience
1
1
Certification

Work History

Police Sergeant, Patrol

City of Clarksville
08.2010 - Current
  • Certified on At-Scene Traffic Crash Investigations, conducting thorough collision investigations to determine causes, document evidence, and prepare detailed reports for legal and insurance purposes.
  • Oversee the planning and coordination of city-wide events, managing permit applications from both non-profit and profit organizations, ensuring compliance with city, departmental, and organizational policies.
  • Ensure event safety by supervising traffic control, crossing guards, and event staff, implementing safety measures in conjunction with city officials and stakeholders.
  • Demonstrate exceptional leadership by mentoring junior officers, coordinating multidisciplinary teams, and effectively managing resources to ensure successful event execution and public safety.
  • Recipient of the FBI-LEEDA Trilogy Award for completing the Supervisor, Command, and Executive Leadership Institute courses, underscoring strong commitment to professional development and leadership excellence.
  • Collaborate with external organizations and city departments to improve procedures, meet regulatory requirements, and foster positive community relations.

Patrol Officer

City of Clarksville
10.1995 - 08.2010
  • Led and trained newly hired officers, providing mentorship and ensuring adherence to department policies and procedures during their onboarding process.
  • Served as a K9 handler, conducting patrol, search, and tracking operations to enhance departmental capabilities and community safety.
  • Promoted to Sergeant in August 2010, assuming leadership responsibilities, supervising officers, and managing daily operations.

Education

Bachelor of Science - Criminal Justice

Bethel University
McKenzie, TN
05-2012

Montgomery County High School
Clarksville, TN
05-1990

Skills

  • Special Event Planning
  • Document review
  • Critical thinking
  • Detailed report writing
  • Due diligence
  • Investigations
  • Communication
  • Problem-Solving
  • Decision-Making
  • Customer Service
  • Teamwork
  • Compliance and Ethical Standards

Certification

  • Field Training Officer Course (Aug. 2012)
  • At-Scene Traffic Crash Investigation Training (Dec. 2015)
  • Crime Analysis for Chief Executives (Aug. 2017)
  • FBI-LEEDA Trilogy Award (Dec. 2021)
  • Special Event Planning and Management ( May 2023)

Timeline

Police Sergeant, Patrol

City of Clarksville
08.2010 - Current

Patrol Officer

City of Clarksville
10.1995 - 08.2010

Bachelor of Science - Criminal Justice

Bethel University

Montgomery County High School

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