- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Building computers and fixing hardware issues
- Cleaning and upkeep of computers
- Learning the inner workings of technology
Dallin Buchanan
Draper,UT
Summary
Skilled in multitasking and organization, demonstrated through efficient project management at Alpine Cabinetry and Milling. Excelled in customer service, significantly enhancing client satisfaction at Saela Pest Control. Proven ability to diagnose and solve problems, ensuring high-quality outcomes. Collaboratively improved team performance, showcasing exceptional teamwork and communication skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sander
Alpine Cabinetry and Milling
02.2024 - Current
- Operated hand sanders, industrial sanders, planers, rip saws.
- Contributed to a well-organized workspace by maintaining an orderly storage system for sandpaper, tools, and equipment.
- Developed customized solutions for unique project requirements, demonstrating adaptability and problem-solving abilities when faced with challenging sanding tasks.
- Improved product quality by consistently sanding surfaces to achieve smooth finishes.
- Collaborated effectively with other team members, sharing knowledge of various sanding techniques and offering assistance whenever necessary.
- Loaded and unloaded building materials used for milling.
- Removed debris, keeping work area clean and organized.
- Examined wood, work areas, and supplies for defects and damage before completing projects.
Packsize Machine Specialist
IRecertify
12.2022 - 11.2023
- Utilized proprietary software to design and print cardboard boxes.
- Enhanced machine efficiency by regularly performing maintenance and repairs.
- Contributed to a safe work environment by adhering to safety protocols and promptly addressing potential hazards.
- Demonstrated flexibility in handling various types of box-making machinery as required based on project demands.
- Supported training of new employees in box making procedures, enabling quicker onboarding and skill development.
- Handled multiple tasks simultaneously while maintaining a high level of focus and accuracy, ensuring deadlines were met consistently.
Customer Care Operator
Saela Pest Control
04.2021 - 10.2022
- Enhanced customer satisfaction by addressing and resolving complaints in a timely manner.
- Maintained professionalism under pressure while managing difficult customer situations effectively and diplomatically.
- Implemented effective troubleshooting techniques to resolve technical issues quickly, minimizing downtime for customers.
- Strengthened customer relationships with personalized services, resulting in increased loyalty and repeat business.
- Collaborated with team members to improve overall call center performance and meet company goals.
- Kept updated on company policies, procedures, and product offerings, ensuring accurate and consistent information was provided to customers.
- Delivered comprehensive product knowledge to address customer inquiries accurately and confidently.
Garage Door Installer
Buchanan Doors
12.2019 - 04.2021
- Diagnosed problems and completed timely repairs.
- Troubleshot malfunctioning components during maintenance visits leading to fewer instances of costly repairs and ensuring continued client satisfaction.
- Improved customer satisfaction by providing efficient and high-quality garage door installations.
- Maintained clear communication with office staff regarding scheduling changes or additional work needed on projects.
Cashier Specialist
Floor & Decor
10.2017 - 12.2019
- Enhanced customer satisfaction by providing efficient and accurate cashier transactions.
- Assisted customers in locating products throughout the store for enhanced shopping experiences and increased sales opportunities.
- Supported all departments with merchandising, product retrieval and customer service needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Increased sales by offering advice on purchases and promoting additional products.
Education
Computer Networking
Salt Lake Community College
Salt Lake City, UT08-2025
General Studies
BYU Pathways Worldwide
Online07-2020
High School Diploma -
Corner Canyon High School
Draper, UT05-2016
Skills
- Teamwork and communication
- Diagnosing and solving problems
- Customer service
- Multitasking and organization
Certification
CompTIA A+ Core 1
CompTIA A+ Core 2
Expected completion: August 2025
Interests
Timeline
Sander
Alpine Cabinetry and Milling
02.2024 - Current
Packsize Machine Specialist
IRecertify
12.2022 - 11.2023
Customer Care Operator
Saela Pest Control
04.2021 - 10.2022
Garage Door Installer
Buchanan Doors
12.2019 - 04.2021
Cashier Specialist
Floor & Decor
10.2017 - 12.2019
Computer Networking
Salt Lake Community College
General Studies
BYU Pathways Worldwide
High School Diploma -
Corner Canyon High School