Dallin Schmid
Westminster,CO
Summary
Experienced Information Technology Manager well-versed in infrastructure, security planning and daily operations management. Forward-thinking and strategic leader with 2 years of experience in IT/Cybersecurity. Recognized for cost-effective system improvements, operational streamlining and positive leadership style. Currently pursuing a degree in IT and Cybersecurity with Brigham Young University/Ensign College. Proficient with Windows, Linux, Microsoft Office, SQL and data visualization, and various coding languages.
Overview
7
7
years of professional experience
Work History
Regional Technology Manager /Projectionist
Cinépolis
12.2021 - Current
- Troubleshoot networked devices including box office and concession computers, projectors, servers, and back-office computers for a remote IT technician position in a movie theater chain.
- Maintain the integrity of devices and ensure software is up-to-date and functioning correctly.
- Responsible for maintaining security of the theater's domain used on these computers.
- Travel to various theater locations to provide physical maintenance and support for projectors and servers.
- Perform preventative maintenance on high-value machines, disassembling and cleaning them to keep them running smoothly.
- Entrusted with this important responsibility due to expertise in maintaining and repairing complex technology systems.
- Maintain authoritative knowledge through continued education and ongoing training.
- Managed implementation of new technological improvements resulting in increased efficiency.
- Developed suggestions for technical process improvements to optimize resources.
Technical Support Ambassador
Microsoft / Education At Work
02.2021 - 12.2021
- Remote technical specialist for clients with issues related to Windows operating system and Microsoft products.
- Support covered a broad range of topics including account and billing inquiries, technical support for Windows systems and networks, and troubleshooting of Microsoft products.
- Utilized Microsoft's online chat interface and phone calls to offer remote assistance to clients.
- Collaborated with vendors to locate replacement components and resolve advanced problems.
- Patched software and installed new versions to eliminate security problems and protect data.
Manager/Door Salesman
Aptive Environmental
04.2019 - 09.2019
- Achieved daily and monthly sales quotas as a door-to-door sales representative for a pest control company.
- Attracted customers and generated sales using promotional materials.
- Conducted market research to identify customer needs and preferences.
- Located and targeted potential customers with successful cold-calling techniques.
- Demonstrated a strong work ethic and excelled both as a team player and independently with minimal supervision.
Locksmith
ACME Locksmith
10.2018 - 04.2019
- Managed a high-volume workload in a deadline-driven environment as a locksmith.
- Unlocked commercial, residential, and automobile locks, cut new or duplicate keys, repaired and replaced tumblers and locks, and re-keyed buildings.
- Drilled into locked safes to open for legal owners who lost keys or inherited systems.
- Took responsibility for direct customer communication and service about specific security needs, adapting plans to meet needs and budget constraints.
- Installed new door hardware such as locks, plates and closers
- Used key cutting machines to duplicate or cut new keys.
Draftsman/Building Inspector
Adams And Wendt
01.2016 - 10.2016
- Worked as a technician to remediate mold, asbestos, and lead exposures.
- Utilized AutoCAD to draft buildings and locations, pinpointing where samples were removed and sent to labs.
- Majority of time spent on drafting buildings and locations using AutoCAD.
Education
Bachelor of Science - IT/Cybersecurity
Brigham Young University
Provo, UT09.2019
High School Diploma -
Mountain View High School
Mesa, AZ05.2016
Skills
- Cybersecurity
- Data Architecture
- Vulnerability and Penetration Testing
- IT Department Leadership
- Helpdesk Administration
- Technical Diagnostics
- Hardware Components
- PC Component Diagnostics
- Windows 10
- Systems Analysis
- Network Configuration
- Fluency in C, C, C#
Volunteer Work
Missionary for the Church of Jesus Christ of Latter-Day Saints
- October 2016 – October 2018
- A volunteer two-year mission in Northern Chile
Eagle Scout Project
- Mesa, AZ - February 2015
- Planned and executed a service project for the beautification and management of the City of Mesa Cemetery
Languages
English
Native or Bilingual
Spanish
Professional Working
Timeline
Regional Technology Manager /Projectionist
Cinépolis
12.2021 - Current
Technical Support Ambassador
Microsoft / Education At Work
02.2021 - 12.2021
Manager/Door Salesman
Aptive Environmental
04.2019 - 09.2019
Locksmith
ACME Locksmith
10.2018 - 04.2019
Draftsman/Building Inspector
Adams And Wendt
01.2016 - 10.2016
Bachelor of Science - IT/Cybersecurity
Brigham Young University
High School Diploma -
Mountain View High School
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