DALLIS WOODLEY
Phoenix,AZ
Summary
Dynamic phlebotomist with extensive experience at Honor Health Scottsdale Shea Medical Center, excelling in specimen processing and patient care. Proven ability to enhance patient comfort through effective communication and precise venipuncture techniques. A reliable team player committed to infection control and safety compliance, ensuring accurate and timely lab results.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Phlebotomst
Honor Health Scottsdale Shea Medical Center
Scottsdale, Arizona
07.2025 - Current
- Organizes, prioritizes, and obtains blood draw requests. Includes TRAUMAS, STATS, ASAP, TIMED, morning draws, and routine requests as received
- Operates the hospital tube system to receive incoming specimens, distributes to appropriate area, send labels for collection, and sends reports and other requested items, according to hospital policy
- Receives outpatient laboratory specimens and requisitions according to department policies, assuring correct specimen type, and verifying complete patient identification information.
- Operates the Hospital Information System, to order, cancel, add lab test requests, and retrieve patient information and specimen collection summaries, registers patients, fax and print chart reports. Removes bar code labels and distributes and organizes them for daily procurement.
- Greets all visitors, patients, customers, and staff at the reception window or designated area.
Paramed Examiner
Quest Diagnostics
Phoenix, AZ
04.2021 - Current
- Researches, answers, follows up and tracks client, agent, and field questions appropriately and in a timely manner. This includes, but is not limited to, giving out specimen requirements, requesting additional tests and providing reports. Documents all calls and submits problem or difficult calls to the manager.
- Conducts in center exams which include taking basic vitals, medical histories, venipuncture, urine collection, and EKG. Also collects specimens for pre-employment drug screenings and other Quest Diagnostics services.
- Responds to the needs and requests of clients and Quest Diagnostics management and staff in a professional and expedient manner.
- Centrifuged blood samples as outlined in clinical protocols.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Certified Nursing Assistant
Shiftkey Llc
Kansas City, MO
12.2021 - 07.2025
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Conducted regular rounds to monitor patients' physical and mental status throughout shifts.
- Utilized therapeutic communication, empathy and active listening skills to encourage and develop positive relationships with patients.
- Performed accurate documentation of patient information according to established protocols for record-keeping purposes.
Mobile Phlebotomist
MPH Medical
Kansas City, Missouri
02.2021 - 11.2022
- Collected blood samples from patients at various locations.
- Ensured proper labeling and handling of specimens for testing.
- Collaborated with healthcare professionals for patient scheduling.
- Adhered to safety protocols and infection control practices consistently.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Processed laboratory samples efficiently and accurately following established protocols.
Mobile Phlebotomist
Gamma Health Care
Kansas City, MO
09.2016 - 02.2021
- Organized daily work based on collection priority.
- Reduced wait times for patients by effectively managing daily schedules and appointments for mobile phlebotomy services.
- Stocked phlebotomy cart or carrier with appropriate supplies.
- Maintained a high level of accuracy in performing venipunctures for diverse patient populations, including infants, elderly patients, and those with challenging veins.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Collected blood samples using vacutainer tubes, tourniquets, syringes, butterfly needles, and straight needles.
Call Center Representative
Centrinex
Kansas City, KS
02.2014 - 11.2015
- Mastered multiple software systems for seamless navigation during calls, improving efficiency and reducing hold times for customers.
- Acted as first point of contact and set appointments for prospective clients.
- Maintained patient confidentiality by strictly adhering to HIPAA regulations while handling sensitive personal information.
- Provided exceptional customer service to patients, addressing inquiries and resolving issues related to scheduling or billing concerns.
- Scheduling appointments via phone for veteran choice program.
- Developed strong relationships with referring physicians' offices, facilitating seamless coordination of shared patients' appointments.
Education
Phlebotomy Certification -
MCC Penn Valley
Kansas City, MO09-2016
Diploma - High School
Renaissance Academy
Kansas City, MO09-2012
Skills
- Patient care
- Infection control & safety compliance
- Reliable team player
- Direct patient care
- Active listening skills
- Excellent bedside manner
- Specimen labeling
- Specimen handling
- Specimen processing
- EKG administration
- Centrifuge operation
- Lab equipment operation
- Fast learner
- Adapt in fast-paced environments
Websites
Certification
- CNA - Certified Nurse Assistant
- Level 1 Medication Aide
- CPR Certified
Timeline
Phlebotomst
Honor Health Scottsdale Shea Medical Center
07.2025 - Current
Certified Nursing Assistant
Shiftkey Llc
12.2021 - 07.2025
Paramed Examiner
Quest Diagnostics
04.2021 - Current
Mobile Phlebotomist
MPH Medical
02.2021 - 11.2022
Mobile Phlebotomist
Gamma Health Care
09.2016 - 02.2021
Call Center Representative
Centrinex
02.2014 - 11.2015
Phlebotomy Certification -
MCC Penn Valley
Diploma - High School
Renaissance Academy