Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Dallin Thompson

Bastrop,TX

Summary

An experienced Sales Professional skilled in building and maintaining strong client, vendor, and branch relationships. Utilizes strategic account management techniques and internal resources to maximize client satisfaction and retention. Track record of effective communication and problem-solving skills.

Enthusiastic management professional with demonstrated success supervising staff and building teams. Proven history of achieving sales goals by monitoring employee performance and coaching staff on effective sales methods. Skilled in solving complicated issues and making proactive operational changes.

Overview

16
16
years of professional experience

Work History

Key Account Manager

SiteOne
01.2024 - Current
  • Built and maintained strong client relationships to drive business growth.
  • Established strong rapport with clients by consistently exceeding their expectations in quality and service delivery.
  • Expanded key account base by identifying and cultivating new business opportunities.
  • Analyzed sales and customer data to identify trends and opportunities for increased profitability.
  • Coordinated with internal teams to ensure timely delivery of products and services, meeting client expectations.
  • Delivered exceptional customer service by resolving client concerns quickly and efficiently.

Business Development Manager

SiteOne
10.2021 - 12.2023
  • Increased client base by identifying new business opportunities and cultivating strong relationships with key decision makers.
  • Facilitated regular communication with clients to ensure their needs were met, fostering long-lasting relationships built on trust and mutual respect.
  • Developed customized solutions for clients based on a deep understanding of their unique pain points, delivering exceptional value and driving repeat business.
  • Generated new business with tailored initiatives and strategic plans.
  • Managed a diverse portfolio of accounts, consistently exceeding revenue targets through upselling strategies and exceptional customer service.
  • Mentored junior team members in effective sales techniques, fostering a high-performance culture within the organization.

Merchandising and Pro Assistant Store Manager

Home Depot, INC.
03.2009 - 10.2021
  • Supervision of over 125+ employees across 14 departments, rated #1 for employee retention in district.
  • Heavy engagement with Home Depot compliance programs such as Infocus Safety Program.
  • Daily correspondence and networking with outside vendors and contractors.
  • Grown Merchandising/PRO ASM sales from $38,000,000 to $45,000,000 since take over in January 2016.
  • Grew total store sales during tenure as Specialty/Pro ASM from $18,000,000 to $22,000,000. Fastest growing store by percentage in Region in 2014.
  • Grown hardware and tool department total sales from $1,800,000 to $2,300,000 from June 2011 to October 2013.

Administrative Associate

Keller Williams Realty
09.2009 - 10.2013
  • Completed administrative task to a high degree of quality, and attention to detail for Agents.
  • Managed print and social media marketing collateral for lead Agents.
  • Assisted Agents in meeting compliance standards for state licenses and organization affiliations.

Education

Some College (No Degree) - Business Administration, Minor in Marketing

Dixie State University
St. George

Skills

  • Microsoft Office
  • Unity Enterprise
  • Dispatch Track
  • Sales Force
  • Project Services
  • PX3
  • Drainage Certified
  • Sales, Training & Development, Customer Service, Operations Management, Retail Sales, Marketing, Strategic Planning
  • Interpersonal Skills
  • Completed Disc Training and 7 Habits Training
  • Management, Employee Training, Time Management, Training/Coaching, Networking

Accomplishments

  • Co-Presenter at 2025 Sales & Service Academy
  • #1 Seller in Market for 2023
  • Top 5% Sellers in Company 2023
  • Whittlesey Sales Team Acquisition - Trainer
  • 2023 SiteOne DNA Award Winner
  • 2020 InFocus All Star
  • 2020 RVP Community Partnership Award Winner
  • 3x Platinum Homer Award Winner
  • State Vice President of Collegiate DECA - Office of Recruitment

Timeline

Key Account Manager

SiteOne
01.2024 - Current

Business Development Manager

SiteOne
10.2021 - 12.2023

Administrative Associate

Keller Williams Realty
09.2009 - 10.2013

Merchandising and Pro Assistant Store Manager

Home Depot, INC.
03.2009 - 10.2021

Some College (No Degree) - Business Administration, Minor in Marketing

Dixie State University

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