Summary
Overview
Work History
Education
Skills
Networking Seminars
Timeline
Generic

Dallon Lawrence

Humble,TX

Summary

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Overview

18
18
years of professional experience

Work History

Postal Service Clerk

United States Postal Service
10.2017 - Current
  • Makes one or more sortation of outgoing and/or incoming mail using the appropriate sort program or manual distribution scheme
  • On a rotation basis, performs all of the following duties: loads mail onto automated equipment, culling out non-process able items
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Carried out day-day-day duties accurately and efficiently.

Customer Service Specialist/Seasonal Worker

DELTA AIRLINES IAH
04.2012 - Current
  • Picked up and transported cargo and baggage to and from aircraft, thereby decreasing lost baggage rates
  • Determined flight close-out times and completed and verified flight forms
  • Monitored compliance with size limitation guidelines for the carry-on baggage program, to ensure passenger safety on planes
  • Loaded and unloaded luggage and freight and assisted crew and travelers with bags for over 25 daily flights.

Customer Service Associate

THE HOME DEPOT STORES
03.2010 - 04.2012
  • Address customer inquiries regarding store products and services to increase store sales
  • Recommended, selected and helped locate merchandise based on customer needs and desires, while upselling store products
  • Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges
  • Cross-trained and provided back-up for other customer service representatives when needed

Education

Bachelor of Science - BUSINESS ADMINISTRATION EXPECTED GRAD DATE

Texas Southern University
Houston, TX
12.2025

Associate of Science - BUSINESS ADMINISTRATION

Atlanta Metropolitan College
Atlanta, GA
05.2011

Skills

  • Cycle Counts
  • Tracking Protocols
  • Product Selection
  • Customer Buying Habits
  • Product Movements
  • Company Standards

Networking Seminars

Frequently, I attend various networking events ranging in real estate to professional development. These opportunities help me to identify my optimize my strengths and weaknesses as a employee. My commitment for excellence is from hardships of failures and learning through trail and error 

Timeline

Postal Service Clerk

United States Postal Service
10.2017 - Current

Customer Service Specialist/Seasonal Worker

DELTA AIRLINES IAH
04.2012 - Current

Customer Service Associate

THE HOME DEPOT STORES
03.2010 - 04.2012

Bachelor of Science - BUSINESS ADMINISTRATION EXPECTED GRAD DATE

Texas Southern University

Associate of Science - BUSINESS ADMINISTRATION

Atlanta Metropolitan College

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Dallon Lawrence