Dalorian Johnson
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Experienced Medical Assistant with extensive knowledge of medical regulations and policies. Offers strong dedication to informed patient care, administrative excellence and confidentiality. Organized Medical Assistant with foundation in records management. Experienced in billing and collection procedures. Advanced medical terminology knowledge. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure a Medical Assistant position. Ready to help a team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time or a part time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
1
1
year of professional experience
Work History
Medical Assistant
WellNow Urgent Care
11.2022 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Scheduled appointments, registered patients, and distributed sample pharmaceuticals as prescribed.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
- Verified patient insurance coverage and collected required co-payments.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Measured patient pulse oximetry.
- Oriented and trained new staff on proper procedures and policies.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
Registration Clerk
WellNow Urgent Care
11.2022 - Current
- Completed registration paperwork, verifying accurate patient information.
- Updated patient contact information to support accurate electronic medical records.
- Verified insurance benefits and obtained pre-authorizations before any medical procedures were performed.
- Answered patient questions and inquiries regarding registration process and documentation.
- Assisted in processing patient payments via cash, checks and credit cards.
- Scheduled patient appointments, collected copays and verified insurance coverage to complete check-ins.
- Assisted other clerks with front desk duties, answering questions and accurately using reservation system.
- Confirmed patient demographics and updated practice management software for accuracy.
- Entered patient information into payment system accurately for billing purposes.
- Safeguarded patient privacy with strict adherence to data security protocols related to electronic health records.
- Used EMR/PMR to record and organize patient insurance and medical information.
- Processed medical records requests, assuring release only to appropriate parties proper authorization.
- Explained form wording to patients to help each understand information required.
- Coordinated scheduling for patient follow-up appointments in accordance with physician requests.
- Upheld HIPAA regulations and standards for protecting patient information.
- Operated standard office software applications to compile data and prepare information and correspondence.
Education
Associate of Science - Nursing
Trocaire College
Buffalo, NY06.2025
Skills
- Medical Terminology
- Medical Billing
- Procedure Assistance
- Medical Office Administration
- Phlebotomy
- HIPAA Compliance
- Patient Flow Management
- Patient Scheduling
- Payment Collection
- Indirect Patient Care
- Data Entry
- Patient-Focused Care
- EMR / EHR
- Customer Service
- Emergency Procedures Understanding
- Laboratory Maintenance
- Electrocardiographic Rhythm Recognition
- Antigen Testing
- Vital Sign Monitoring
- Hospice Care
- Compassionate
- Reliable Transportation
- Direct Patient Care
- Simple Dressings
- Dementia and Alzheimer's Knowledge
- OB/GYN Procedures
- Trustworthy Companion
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
Timeline
Medical Assistant
WellNow Urgent Care
11.2022 - Current
Registration Clerk
WellNow Urgent Care
11.2022 - Current
Associate of Science - Nursing
Trocaire College