Summary
Overview
Work History
Education
Skills
LANGUAGES
Interests
Timeline
Generic

Dalton Allen

Saginaw,MI

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.

Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.

Overview

11
11
years of professional experience

Work History

Production (2nd Shift)

Saginaw Control and Engineering
08.2022 - Current
  • Trained in preparing final products for Powder Coating, trained in identifying which parts go with certain Build I.D.’s, fixing errors when it comes to Laser’s malfunction, and trained in processing paperwork with the corresponding builds being sent to the next destination. As well as cross trained on fork trucks, transporting material across all departments throughout the facility.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Excellent communication skills, both verbal and written.

Third Shift Supervisor of Logistics

Fanuc America
12.2017 - 07.2022
  • Cross-trained in every department within Logistics. Worked with managers across all departments for example: Planning, Manufacturing, and Sales. Made sure all the sales orders were sent out on time to meet customers' expectations and needs. My most important task was making sure all of the production orders made it out to manufacturing on time according to the start date. Licensed on all of the equipment and was in charge of training new hires in Logistics on my shift.
  • Facilitated collaboration between departments during the 3rd shift, ensuring seamless integration of activities and timely completion of projects.
  • Managed staff scheduling efficiently while considering individual preferences and maximizing coverage during peak hours.
  • Ensured quality control standards were consistently met by closely monitoring production output and making necessary adjustments as needed.

Sales Associate

AT&T
03.2021 - 07.2021
  • Assisted customers in store or over the phone with selling phones, internet, and/or TV & cable packages. Knowledgeable in all of the packages and deals AT&T had to offer for new and existing customers.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Collaborated with team members to achieve monthly sales targets.
  • Developed comprehensive product knowledge, enabling effective upselling and cross-selling.

Customer Service Crew

McDonalds
07.2014 - 12.2016
  • Assisted customers via drive thru or lobby taking and delivering orders accurately and in a timely fashion; also helped occasionally in the kitchen as a cook.
  • Completed tasks efficiently, demonstrating strong multitasking abilities during peak service hours.
  • Provided knowledgeable product recommendations based on individual customer needs, increasing overall satisfaction levels.
  • Maintained a clean and organized work environment to ensure optimal service delivery.
  • Reduced wait times with effective communication between customers and staff members.
  • Achieved high levels of customer satisfaction through attentive listening and empathetic responses to concerns.
  • Boosted team efficiency by providing support and training on company policies and procedures.

Education

Diploma -

Almont High School
Almont, MI
01.2016

Skills

  • Proficient in Microsoft Word, Excel, and PowerPoint
  • Extensive background in customer service for over four years
  • Maintains composure under stress
  • Coaching and mentoring teams
  • Experienced forklift operator
  • Friendly, positive attitude
  • Problem-solving
  • Customer service
  • Flexible and adaptable
  • Attention to detail
  • Excellent communication
  • Critical thinking

LANGUAGES

English, some French

Interests

  • Enjoying the art of baking and pastry-making, experimenting with recipes
  • DIY and Home Improvement
  • Cooking
  • Strategy Games
  • Outdoor Recreation
  • Woodworking
  • Auto Repair/Restoration
  • Video Gaming
  • Camping
  • I like trying new recipes and food trends

Timeline

Production (2nd Shift)

Saginaw Control and Engineering
08.2022 - Current

Sales Associate

AT&T
03.2021 - 07.2021

Third Shift Supervisor of Logistics

Fanuc America
12.2017 - 07.2022

Customer Service Crew

McDonalds
07.2014 - 12.2016

Diploma -

Almont High School
Dalton Allen