Dalton Byrum
west fork
Summary
I have worked two different jobs that have taught me two different sets of skills. At Harps I learned communication, leadership, customer service, teamwork, and time management. While I've been a plumber I have learned how to use power tools, problem solving, hands on work, and developed skills to troubleshoot or repair items.
Overview
3
3
years of professional experience
Work History
Plumber
Fayetteville Mechanical
Fayetteville, AR
10.2024 - Current
- Installed and repaired plumbing systems in residential and commercial settings.
- Diagnosed plumbing issues using specialized tools and equipment.
- Collaborated with team members to execute projects efficiently and effectively.
- Maintained compliance with safety regulations during all plumbing operations.
Customer Service Manager
Harps Foods
West Fork, AR
11.2023 - 09.2024
- Managed customer inquiries and resolved issues efficiently, enhancing overall satisfaction.
- Trained and mentored team members on best practices for customer service excellence.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
No Degree - Marketing
University of Arkansas
Fayetteville, ARHigh School Diploma -
West Fork
West Fork, AR05-2023
Skills
- Skilled with both hand and power tools
- Problem solving prowess
- Continuous learning commitment
- Customer service
- Excellent time management skills
- leadership
Timeline
Plumber
Fayetteville Mechanical
10.2024 - Current
Customer Service Manager
Harps Foods
11.2023 - 09.2024
No Degree - Marketing
University of Arkansas
High School Diploma -
West Fork