Dalton Fletcher
St. Cloud,MN
Summary
Goal-orientated professional, skilled in network security and customer service. Proven ability to enhance productivity and streamline operations, while effectively training team members. Adept at maintaining quality control and ensuring safety protocols, contributing to a secure and efficient work environment. Strong problem-solving skills and a heavy focus on communication skills in tech.
Overview
6
6
years of professional experience
Work History
Bindery Helper
Nahan Printing
07.2025 - Current
- Assisted in operating and maintaining bindery equipment for efficient production workflows.
- Prepared materials for finishing processes, ensuring quality control standards were met.
- Collaborated with team members to streamline tasks and improve overall productivity.
- Monitored inventory levels of supplies, reporting shortages to supervisors promptly.
- Assisted in reducing downtime by performing routine equipment maintenance and troubleshooting issues.
Uhaul Customer Representative
Uhaul Moving And Storage
03.2025 - 07.2025
- Assisted customers with reservations, ensuring accurate service delivery and positive interactions.
- Provided guidance on rental equipment, enhancing customer understanding and satisfaction.
- Processed transactions efficiently using point-of-sale systems to ensure smooth operations.
- Adapted quickly to changing customer needs, enhancing overall service responsiveness.
- Trained new staff on operational procedures, contributing to team performance and knowledge sharing.
Public Safety Officer
St. Cloud State University
05.2024 - 08.2024
- Assisted in developing and implementing safety protocols for public areas.
- Provided support during emergency situations, ensuring effective communication with first responders.
- Conducted regular patrols to deter crime and maintain a secure environment.
General Laborer, Industrial
Tescom Emerson
12.2019 - 07.2022
- Operated bagging machinery to ensure efficient packaging of products.
- Collaborated with warehouse staff to optimize product flow and reduce delays.
- Accurately picked orders based on customer specifications, ensuring quality control standards were met.
- Conducted regular inventory checks to verify stock levels and reported discrepancies promptly.
Education
Bachelor of Science - Cyber Security
St. Cloud State University
St. Cloud, MN05-2027
High School Diploma -
Big Lake High School
Big Lake, MN05-2022
Skills
- Phishing awareness
- Digital forensics
- Cloud security
- AWS expertise
- Network security
- Network protocols
- Identity management
- Strong communication skills
Certification
- CompTia: Network+, work in progress
Timeline
Bindery Helper
Nahan Printing
07.2025 - Current
Uhaul Customer Representative
Uhaul Moving And Storage
03.2025 - 07.2025
Public Safety Officer
St. Cloud State University
05.2024 - 08.2024
General Laborer, Industrial
Tescom Emerson
12.2019 - 07.2022
Bachelor of Science - Cyber Security
St. Cloud State University
High School Diploma -
Big Lake High School