Engaged customers to identify their needs and recommend suitable products.
Managed customer inquiries via phone and email to ensure timely responses.
Collaborated with marketing to develop strategies for lead generation campaigns.
Provided product demonstrations to educate customers about features and benefits.
Coordinated with the sales team to schedule appointments and follow-ups efficiently.
Assisted in training new hires on sales processes and company policies.
Maintained knowledge of industry trends to better serve customer interests.
Provided customers with product information, pricing and availability.
Followed up on pending orders and inquiries in a timely manner.
Cultivated and strengthened customer relationships to drive revenue growth.
Maintained detailed records of customer interactions, orders and account status updates.
Generated sales through outbound calling and lead follow-up efforts using scripts and other phone techniques.
Delivered superior customer support to improve account retention rate.
Negotiated prices, terms of sale and service agreement to close transactions.
Worked in conjunction with outside sales representative to maintain and grow product sales.
Contacted new and existing customers to discuss product and service solutions.
Consulted with customers to aid selection and purchase of products that met needs.
Collaborated with team members to determine strategic sales approaches.
Cross-sold additional products or services based on customer needs.
Liaised between outside sales representatives and accounts to optimize customer service.
Maintained detailed account records and contact logs to facilitate sales process.
Generated leads through cold calling potential clients.
Prepared weekly reports summarizing sales activities, forecasts and performance metrics.
Created and submitted detailed sales reports and forecasts to management.
Implemented sales promotions and discounts in collaboration with the marketing department.
Filler Operator
Matheson Gas
Jupiter, FL
08.2023 - 07.2024
Operated filling equipment for gas and liquid products efficiently.
Collaborated with team members to streamline workflow and improve productivity.
Conducted regular maintenance on filling machinery to ensure optimal performance.
Inspected filled containers for quality assurance before packaging and shipping.
Documented daily production logs to maintain accurate records for inventory management.
Trained new staff on equipment operation and safety protocols effectively.
Assisted in troubleshooting equipment issues to minimize downtime during operations.
Train new employees on proper use of equipment and safety procedures.
Perform quality checks on finished products, including visual inspection, weight verification, and leakage tests.
Set up and operate equipment to fill containers with specified amounts of products according to customer requirements.
Calibrate measuring instruments used in the filling process according to established standards.
Adjust machine settings to ensure proper filling levels are achieved.
Communicate with supervisors regarding any changes needed in production processes or procedures.
Identify problems with products and take corrective action when necessary.
Ensure that work areas are kept clean, organized, and free from debris at all times.
Enforce good manufacturing practices at all times while working on the line.
Boosted productivity and efficiency for staff in solution implementation.
Sprinkler Pipe Fitter
life safety mangement
West Palm Beach, FL
12.2021 - 08.2023
Installed sprinkler systems according to safety regulations and project specifications.
Conducted routine maintenance on fire suppression systems to ensure optimal functionality.
Collaborated with team members to troubleshoot and resolve system issues efficiently.
Interpreted blueprints and schematics for accurate pipe fitting and installation tasks.
Utilized hand tools and power tools safely during installation and repair processes.
Assisted in training new employees on proper safety procedures and equipment usage.
Communicated effectively with clients to address concerns regarding fire safety systems.
Repaired or replaced faulty valves, fittings, and other related equipment.
Assembled, connected, and tested pipes for fire protection systems.
Cut, threaded, and bent piping as needed for installation.
Established sequence of installations around obstructions.
Measured and marked pipes for cutting and threading.
Threaded and installed pipe using pipe wrench and dies.
Filled pipes with water or air, observing pressure gauges, and pipes to troubleshoot and locate leaks.
Spray Technician
Aquatic Vegetation Control
West Palm Beach, FL
02.2020 - 12.2021
Operated spray equipment for pest control and landscaping applications.
Ensured compliance with safety regulations and environmental guidelines.
Mixed and prepared chemical solutions according to standard operating procedures.
Conducted inspections to assess pest control needs in various environments.
Maintained accurate records of treatments and service schedules.
Trained new technicians on equipment usage and safety practices.
Communicated with clients to explain treatment plans and answer questions.
Monitored inventory levels of spray materials and reported shortages promptly.
Inspected surfaces to be painted for defects, ensuring proper preparation prior to painting.
Trained new personnel on how to safely operate spray equipment and perform related tasks correctly.
Practiced good safety habits and maintained clean and safe work environment.
Disposed of hazardous waste and chemicals according to established methods.
Reported equipment malfunctions and issues to supervisor.
Adhered to OSHA and Hazmat procedures for storing and handling materials.
Prepared paint for application according to factory specifications.
Utilized required safety equipment and followed refinishing procedures in compliance with OSHA guidelines.
Sanded and buffed surfaces to prepare for primer, paint and decorative finishes.
Applied paint and industrial coatings to fabricated metal products.
Recommended tools and equipment to improve department operations.
Measured painting parameters to comply with OEM specifications.
Rigged and moved large objects to make way for application of paint.
Reviewed project estimates to understand budget and deadline requirements.
Controlled overspray during spraying operations by using approved containment methods such as barriers or shields when necessary.
Followed manufacturer's instructions regarding the use of thinners and reducers in order to achieve desired results with each coating material applied.
Diagnosed problems with existing equipment; troubleshot issues quickly and efficiently when they arose.
Checked finished products for quality assurance purposes; performed touch-ups if needed.
Ensured compliance with environmental regulations while performing all duties related to the job function.
Maintained a clean work area and ensured that all safety protocols were followed when handling hazardous chemicals.