Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dalton GRASSEL

Davenport,FL

Summary

Professional catering expert with significant experience in managing all aspects of food service operations. Skilled in menu planning, vendor negotiations, and ensuring top-tier client satisfaction. Strong focus on team collaboration and consistently achieving results. Reliable and adaptable, excelling in dynamic environments. Proven expertise in overseeing events from start to finish, enhancing guest experiences, and maintaining high standards of quality and efficiency.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Catering Manager

Universal
04.2023 - Current
  • Responsible for the planning and execution of events up to $1.5 million in F&B Revenue.
  • Integrated in all aspects of special events, such as client contact, menu planning, and creative concepts to ensure success from an operational and guest perspective.
  • Oversaw daily Catering Warehouse operations, ensuring efficient workflow and adherence to safety protocols.
  • Led team meetings focused on operational efficiency, fostering a culture of continuous improvement among staff.
  • Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
  • Redesigned warehouse layout to accommodate new equipment, maximize space utilization, and optimize processes.
  • Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
  • Partnered with Project Managers to oversee and provide input on the refurbishment project of Catering Warehouse.

Assistant General Manager / Café 4

Universal
03.2022 - 03.2023
  • Launched vending initiative within Marvel Island accounting for $918k in revenue and $300k over budget.
  • Implemented new systems such as MFDO. With an Average rate of 65% of total sales being through the MFDO system.
  • Establish accountabilities for training, developing, coaching, and evaluating front line leaders in all aspects of business.
  • Maintain high visibility in assigned venues, evaluate staffing/ revenue and margin generation/ controls/ performance, Guest, and TM experience, communicate goals and expectations, maintain standards, coach, interact with staff and Team Members through continued training and role modeling, guests, and key partners, monitor equipment and infrastructure needs, generate growth and efficiency objectives and plans, Partner with culinary teams. Partnered with departments to relaunch a Marvel Character Dining experience.

Assistant Restaurant Manager

Big Fire Universal
01.2020 - 03.2022
  • Input all requests for POS and Recipe Control items.
  • Develops all FOH personnel with a focus on bar staff.
  • Creates informational content to highlight beverage offerings.
  • Counsels and disciplines staff when necessary.
  • Point of contact for Group Dining and assists with execution of banquet orders.

Restaurant Manager

The Lakeland Country Club
03.2019 - 12.2019
  • Input all POS items and prices into Jonas Club Management Software system.
  • Maintained relationships with vendors to receive deals and services.
  • Responsible for over 230 members in a private social club atmosphere.
  • Assisted the Executive Chef with the creation and execution of new menus.

Assistant Restaurant Manager

Toothsome Chocolate Emporium Universal
10.2016 - 03.2019
  • Took immediate responsibility for issues and found effective solutions.
  • Assigned tasks and facilitated the direction of employees to ensure compliance with food safety procedures and quality control guidelines.

Education

High School Diploma -

Oak Ridge High School
Oak Ridge, TN
06-2015

Skills

  • Event planning proficiency
  • Staff leadership
  • Food safety
  • File management
  • ServSafe manager
  • Inventory management
  • Critical thinking
  • Collaboration and teamwork
  • Forklift operations
  • Shipping and receiving
  • Warehouse operations

Certification

  • Allertrain Certified- 2024
  • Certified Professional Food Management- 2024

Timeline

Catering Manager

Universal
04.2023 - Current

Assistant General Manager / Café 4

Universal
03.2022 - 03.2023

Assistant Restaurant Manager

Big Fire Universal
01.2020 - 03.2022

Restaurant Manager

The Lakeland Country Club
03.2019 - 12.2019

Assistant Restaurant Manager

Toothsome Chocolate Emporium Universal
10.2016 - 03.2019

High School Diploma -

Oak Ridge High School

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