Dalton Henslee

-Developed and implemented quality control procedures to ensure compliance with standards.

-Monitored processes to identify defects and enhance product quality.

-Conducted audits and inspections to verify adherence to established guidelines.

-Trained incoming agents on quality assurance protocols and best practices.

-Spearheaded comprehensive business operations, including store openings and customer engagement initiatives.

-Conducted design consultations for interior and exterior spaces to enhance client satisfaction.

-Managed inventory processes by tracking merchandise and procuring new stock efficiently.

-Planned and fulfilled deliveries for customer orders placed online and in person.

-Executed store closing procedures to ensure operational integrity and security.

-Oversaw floor management, ensuring high standards in closing operations and staff performance.

-Hired and trained staff.

-Ensured guest comfort and satisfaction to encourage repeat visits.

-Assisted staff with end-of-day responsibilities to maintain operational efficiency.

-Managed administrative tasks including inventorying supplies and balancing ledgers daily.

-Planned large events, coordinating entertainment, promotions, and advertising efforts.

-Authored and edited employee training manual for new hires to enhance onboarding process.

-Worked alongside an interior design company to plan and stage homes before going on the market.

-Composed renderings for clients, delivered and installed furnishings.

-Built websites and created an inventory database.