Dalton Hoffman

This position focuses on workplace safety program across three core functions. The primary focus is safety leadership, which includes culture building, training delivery, and regulatory compliance. Daily operations involve incident investigation, compliance auditing, documentation management, and ergonomic improvements. Project management responsibilities include proposal development, budget oversight, and stakeholder communication for safety initiatives.

Key scope: Safety culture promotion, compliance management, training delivery, risk assessment, incident investigation, audit execution, ergonomic solutions, and project leadership.

This position focuses on package tracking and recovery operations using multiple software systems to locate and redirect lost or missing shipments. Core responsibilities include detailed documentation of unidentifiable packages through photography, measurement, and database management. The role includes warehouse operations utilizing forklift certification for freight movement.

Key scope: Package tracking, shipment redirection, lost package documentation, database management, and forklift operation.

This position oversees three distinct business operations: warehouse logistics, sales performance, and technical service delivery. The warehouse management component involves shipping operations, inventory control, and loss prevention measures. Sales leadership focuses on team performance and profit/loss (P&L) management. The technical oversight role includes quality control and efficiency monitoring of repair services.

Key scope: Warehouse operations, inventory management, loss prevention, sales team leadership, P&L oversight, repair service quality assurance, and technical team supervision.

This position focuses on team leadership and performance management within a customer service environment. Core responsibilities include agent development through feedback, metrics analysis and reporting, escalation management, and cross-departmental collaboration. The role serves as both an operational leader and interdepartmental liaison, ensuring consistent service delivery through effective communication of website updates and procedural changes.

Key scope: Performance coaching, metrics reporting, escalation resolution, team motivation, cross-functional coordination, and change management communication.

This position leads daily restaurant operations with focus on customer service excellence, staff development, and financial management. Core responsibilities include team training and performance improvement, weekly financial reporting covering food costs, labor metrics, and sales analytics. The role also encompasses inventory management, facility maintenance oversight, and strategic staff scheduling.

Key scope: Customer service delivery, staff training, financial reporting, inventory control, facility cleanliness standards, and workforce management.