Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Always willing to try new things, and ask for help when needed. Excellent team player, and always looking forward to my next opportunity of growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Server/ Bartender
Roma Pizza Works
Windsor, CO
08.2017 - 07.2024
Prepared drinks according to standard recipes.
Monitored dining room for cleanliness and proper set-up at all times.q
Monitored dining room for cleanliness and proper set-up at all times.
Stayed informed about daily specials, new menu items, promotions.
Responded efficiently to guest inquiries and complaints in a professional manner.
Followed health safety guidelines when preparing and serving food products.
Handled money transactions accurately while following company procedures for handling cash payments.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Checked food before serving it to customers.
Greeted guests and provided menus.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Ensured that each guest was served courteously, quickly, and efficiently.
Maintained records of transactions made during shift as required by law or company policy.
Assisted in training new servers.
Delivered food orders promptly and courteously.
Accurately recorded orders on cash register and point-of-sale system.
Provided excellent customer service to ensure satisfaction.
Took orders from customers accurately and in a timely manner.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Cleaned tables and chairs to prepare dining area for next customers.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Maintained knowledge of current menu items, garnishes, ingredients, and preparation methods.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Operated POS terminals to input orders, split bills and calculate totals.
Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Overnight Stocker
Costco
Plano, TX
08.2023 - 02.2024
Performed daily inventory checks to maintain accurate records for ordering purposes.
Built displays for special promotions, sales events and seasonal items as directed by supervisor.
Restocked shelves according to plan-o-grams set up by management team.
Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
Gas Technician
Black Label Services
Windsor , CO
02.2023 - 07.2023
Tested for gas leaks in residential and commercial buildings using specialized tools and meters.
Maintained accurate records of all work performed including details about materials used, tests conducted, repairs completed.
Provided estimates for labor costs associated with repair projects before beginning any work.
Installed new thermostats and temperature control devices in homes and businesses.
Server/Bartender
Roma Pasta And Pizza
Windsor, CO
05.2021 - 03.2023
Stayed informed about daily specials, new menu items, promotions.
Maintained records of transactions made during shift as required by law or company policy.
Monitored dining room for cleanliness and proper set-up at all times.
Responded efficiently to guest inquiries and complaints in a professional manner.
Upheld high standards of sanitation in accordance with health department regulations.
Prepared drinks according to standard recipes.
Took orders from customers accurately and in a timely manner.
Checked food before serving it to customers.
Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
Communicated effectively with kitchen staff regarding customer allergies or special requests.
Ensured that each guest was served courteously, quickly, and efficiently.
Performed opening and closing duties such as setting up the dining area, restocking supplies.
Assisted in training new servers.
Greeted guests and provided menus.
Provided excellent customer service to ensure satisfaction.
Followed health safety guidelines when preparing and serving food products.
Accurately recorded orders on cash register and point-of-sale system.
Handled money transactions accurately while following company procedures for handling cash payments.
Trained new employees on restaurant procedures and plating techniques.
Funeral Director's Assistant
Moser Funeral Home
Evans, CO
05.2021 - 08.2022
Ensured proper care of deceased prior to cremation or burial.
Transported caskets to churches or other locations for services when necessary.
Coordinated with vendors for supplies such as caskets, flowers, and memorial folders.
Maintained confidentiality at all times respecting privacy rights of bereaved families.
Maintained accurate records of funerals including service details, obituaries, and payments received.
Greeted visitors, answered questions, and provided directions as needed.
Collaborated with cemetery personnel to ensure that gravesites were properly prepared for burials.
Updated customer database on a daily basis ensuring accuracy of information entered.
Kept abreast of current trends in the funeral industry regarding products and services.
Organized transportation of the body from place of death to funeral home or other destination as required.
Assisted Funeral Director with pre-arrangement counseling and paperwork.
Assisted in maintaining cleanliness of the facility; swept floors, wiped surfaces.
Prepared death certificates and drafted obituaries.
Obtained doctors' signatures on death certificate to complete insurance claim forms.
Assisted funeral director in coordination of services.
Referee
Eaton Recreation Centre & 24hr Gym
Eaton, CO
01.2016 - 01.2019
Assisted in resolving disputes between teams or coaches.
Attended periodic referee training sessions as required.
Verified player eligibility prior to match start.
Reported any issues or concerns promptly to league officials.
Issued warnings, cautions and ejections when necessary.
Stopped play for injuries or dangerous situations on the field.
Evaluated performances of fellow referees after each match.
Observed all safety regulations including heat and humidity guidelines.
Interpreted rules to ensure fair play throughout competition.
Communicated effectively with coaches, players and officials during games.
Enforced disciplinary action for rule violations.
Managed multiple soccer games simultaneously if needed.
Organized pre-match meetings with coaches and players to review rules.
Provided instruction to assistant referees regarding positioning and signals.
Camp Counselor
Eaton Recreation Centre & 24hr Gym
Eaton, CO
05.2016 - 08.2016
Conducted pre-camp orientation sessions for new campers and parents.
Provided guidance and support to ensure the safety of all campers in a variety of outdoor settings.
Organized and supervised camp activities such as swimming, canoeing, arts and crafts, hikes, and sports.
Provided emotional support to campers dealing with homesickness or other issues related to being away from home.
Promoted team building exercises such as trust falls, scavenger hunts, and ropes courses.
Developed individualized behavior management plans for campers with special needs.
Maintained accurate records including daily attendance logs, incident reports, and medical forms.
Created an environment conducive to learning by implementing positive reinforcement strategies.
Collaborated with fellow counselors in planning fun evening events such as movie nights or talent shows.
Education
Business Administration
Aims Community College
Greeley, CO
05-2022
Business Administration
University of Central Oklahoma
Edmond, OK
05-2021
High School Diploma -
Eaton High School
Eaton, CO
05-2020
Skills
Compassionate communication
Organizational abilities
Transportation Coordination
Staff Scheduling
Financial Management
Business Administration
Strategic Planning
Schedule Preparation
Customer Relationship Management (CRM)
Cross-Functional Teamwork
Time Management
Budget Control
Checklists understanding
Recordkeeping standards
Documentation abilities
Documentation skills
Crew Resource Management
Safety Regulations
Certification
I was issued my Private Pilots license in 2022
Languages
English
Professional
Accomplishments
Attended and played college baseball at the University of Central Oklahoma