Dalton Lords
La Grange,GA
Summary
Self-motivated Operations Manager successful in collaborating with consultants, area leaders and employees to streamline and strengthen processes and control costs. Highly organized and detailed collaborator with solid record of accomplishment in meeting and exceeding business targets. In-depth knowledge of operational and budget management techniques.
Overview
17
17
years of professional experience
Work History
Operations Manager
VSP
West Point, GA
08.2022 - Current
- Developed and implemented operational procedures to ensure quality standards are met.
- Monitored and improved efficiency of processes, team performance, and customer service.
- Directed operations staff by providing guidance, training, and support in order to meet company objectives.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Created detailed reports on the performance of individual departments within operations.
Fiber Optic Technician
Fybercom
Idaho Falls, ID
03.2021 - 06.2022
- Installed, terminated, spliced and tested fiber optic cables.
- Troubleshot and repaired fiber optic systems.
- Performed maintenance on fiber optic networks.
Infantry Squad Leader
US Army
12.2016 - 12.2020
- Maintained accountability of personnel and equipment during operations.
- Assisted in the development of unit standard operating procedures.
- Provided guidance to squad members on tactical operations, battle drills, and mission objectives.
- Supervised small arms qualification ranges for personnel under my command.
Apprentice
Alpine Heating And Air Conditioning
Idaho Falls, ID
07.2011 - 08.2016
- Assisted in the preparation of project plans and schedules.
- Developed and maintained effective working relationships with other apprentices, colleagues, customers and suppliers.
- Completed daily administrative tasks such as filing documents, recording data and processing paperwork.
Ranch Hand
Crows Nest Ranch
Mackay, ID
06.2007 - 05.2011
- Monitored pastures for health of vegetation and water sources.
- Transported feed, supplies, and livestock between locations as needed.
- Assisted with branding activities during calving season.
- Developed strategies to reduce predation by predators such as coyotes or bears.
Education
Telecommunications
Learning Alliance
Tampa, FL03-2021
High School Diploma -
Mackay Jr/Sr High School
Mackay, ID05-2011
Timeline
Operations Manager
VSP
08.2022 - Current
Fiber Optic Technician
Fybercom
03.2021 - 06.2022
Infantry Squad Leader
US Army
12.2016 - 12.2020
Apprentice
Alpine Heating And Air Conditioning
07.2011 - 08.2016
Ranch Hand
Crows Nest Ranch
06.2007 - 05.2011
Telecommunications
Learning Alliance
High School Diploma -
Mackay Jr/Sr High School
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