Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Timeline
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Dalton Lozier

San Antonio,TX

Summary

Dynamic and detail-oriented professional with extensive experience at Whirlpool, excelling in assembly techniques and quality control analysis. Proven ability to enhance workflow and safety compliance while training team members. Strong problem-solving skills complemented by effective verbal communication, ensuring high standards in production and operational efficiency.

Overview

7
7
years of professional experience

Work History

Assembly Line Production Worker

Whirlpool
01.2022 - 10.2023
  • Assembled components with minimal supervision, exceeding expected project milestones.
  • Assisted quality assurance by inspecting items and removing defective parts.
  • Stocked and replenished parts used on assembly line to maintain consistent supply and inventory.
  • Trained and mentored new employees to apply best practices on assembly line operations and comply with procedures and regulations.
  • Followed protocols to enhance protection and maintain safe work environment.
  • Assembled products and components and made proactive adjustments to settings to produce work within tight tolerances.
  • Monitored production processes to identify and address potential issues.
  • Completed daily inspection of machines and equipment.
  • Operated various machines used in production processes.
  • Utilized safety devices and procedures to protect personnel and equipment.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.

Security Officer

United States Air Force
09.2020 - 12.2021
  • Checked and verified photo identification prior to granting facility access.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Reported suspicious activities and persons to law enforcement.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
  • Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
  • Screened individuals and prevented passage of prohibited articles into restricted areas.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
  • Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.

Pizza Delivery Driver/Pizza Maker

Dominos's Pizza
02.2020 - 08.2020
  • Kept delivery vehicle clean and neat to maintain company's professional reputation.
  • Verified orders prior to completing deliveries to avoid customer complaints.
  • Interacted professionally with customers in person or by phone and acted with sense of urgency to drive positive customer experience.
  • Planned optimal routes to deliver multiple orders per trip and achieve strong performance ratings.
  • Met promised delivery times consistently by using GPS software to spot and avoid traffic delays.
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Maintained organized, safe and clean work areas and complied with company safety and security standards.
  • Followed delivery procedures such as remaining alert and aware of surroundings, learning delivery area and checking orders for quality and accuracy to promote food and service quality.
  • Collaborated with customer service teams and management to resolve order issues or customer complaints.
  • Processed payments by accepting cash, checks and credit and debit card payments.
  • Collaborated with team members and contributed to team efforts by supporting other workstations during shift.
  • Anticipated customers' questions and complaints and skillfully handled concerns.
  • Drove continuously during shifts, meet deadlines, and achieved high customer satisfaction ratings.
  • Developed and maintained professional relations between customer, store personnel, and company.
  • Collected payment for orders and provided customers with receipt copies to establish proof of transaction.
  • Assisted in packing and loading food orders in delivery vehicle to fastrack process and maintain freshness.
  • Maintained accurate documentation of delivery logs, order information and customer contact details to enable tracking history and maintain accurate records.
  • Followed traffic laws during delivery for safety of pedestrians and other vehicles.
  • Provided excellent customer service by being friendly and courteous during interactions to increase satisfaction and loyalty.
  • Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
  • Prepared raw materials for cooking by cutting vegetables and preparing dough.
  • Monitored and maintained clean working areas and cooking surfaces.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Coached new workers on store policies, pizza making, and dough preparation.
  • Wiped down counters and food prep stations using bleach and clean cloths.
  • Handled cash register operations by applying coupons, giving customer totals, and processing cash and credit card payments.
  • Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
  • Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
  • Maintained pizza-making and kitchen equipment to keep items in good working condition and kitchen operating smoothly.
  • Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
  • Packaged, arranged and labeled ingredient stock, storing at established temperatures.
  • Used kitchen equipment safely and reduced risk of injuries and burns.
  • Operated grills, fryers and ovens to cook food items.
  • Communicated with management on food inventory stock to request order placement.
  • Monitored food temperatures to meet quality and safety standards.
  • Trained and assisted new kitchen staff members.
  • Provided excellent customer service by taking orders, answering questions and responding to customer complaints.

Welder

Revere Plastics Systems
06.2019 - 11.2019
  • Resolved weld-related problems by researching and using appropriate repair practices.
  • Read and followed blueprints and weld diagrams.
  • Checked cut length frequently for deviations in cut length specs.
  • Communicated with supervisors and engineers to verify quality of finished work met specifications.
  • Maintained clean and organized work area to prevent workplace accidents.
  • Inspected pieces for defects, measured, and checked with straightedges or templates for compliance with specifications.
  • Detected faulty operation of equipment and defective materials and promptly resolved issues.
  • Maintained safety by wearing protective equipment, staying alert and following procedures.
  • Monitored and documented soldering results.
  • Cleaned material surfaces to remove dirt or excess acid using chemical solutions, wire brushes and grinders.
  • Inspected parts and components for defects in soldering process.
  • Bolted, clamped and tack-welded parts to secure components prior to welding.
  • Inspected welds for accuracy and conformance to specifications.

Cashier/Stocker

HMSHost
11.2018 - 06.2019
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Answered questions about store policies and addressed customer concerns.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Addressed customer needs and made product recommendations to increase sales.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Conducted inventory counts by adding each item in stock and documenting in computer system.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Used POS system to enter orders, process payments and issue receipts.
  • Handled cash with high accuracy and took care to check bills for fraud.
  • Operated cash register to record transactions accurately and efficiently.
  • Set up new sales displays each week with fresh merchandise.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Processed refunds and exchanges in accordance with company policy.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Maintained tidy and clean work areas to promote optimal productivity and safety standards.
  • Compiled reports of cost factors such as labor, production and equipment.
  • Stocked shelves to match planogram images and instructions.
  • Supervised and trained new staff in performing census.

Crew Trainer

McDonald's
06.2016 - 11.2018
  • Set positive example for team members by providing high-quality, efficient service.
  • Maintained current knowledge of all team position requirements.
  • Taught new team members correct procedures for all areas of operations.
  • Greeted customers with smile and provided friendly service to professionally handle every need.
  • Delivered in-depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Trained other employees in customer service, food safety, and performance requirements.
  • Mentored junior employees to improve performance, food safety, and customer service.
  • Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
  • Facilitated virtual, in-person and blended learning sessions.
  • Established and maintained quality control standards.
  • Developed and executed performance management programs to increase employee engagement and productivity.
  • Analyzed and evaluated training effectiveness and program outcomes.
  • Utilized variety of instructional design methodologies to create effective learning experiences.

Education

High School Diploma -

Clyde Senior High School
Clyde, OH
05-2019

Skills

  • Team collaboration
  • Assembly techniques
  • Hand-eye coordination
  • Reading comprehension
  • Conveyor belt operation
  • Attention to detail
  • Quality control analysis
  • Part assembly
  • Equipment troubleshooting
  • Material handling
  • Multitasking and organization
  • Verbal communication
  • Critical thinking
  • Work order review
  • Basic machine operation
  • Time management
  • Safety compliance
  • Problem-solving
  • Basic math

Languages

English
Native or Bilingual
Chinese (Mandarin)
Elementary
Arabic
Elementary
Spanish
Elementary

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Assembly Line Production Worker

Whirlpool
01.2022 - 10.2023

Security Officer

United States Air Force
09.2020 - 12.2021

Pizza Delivery Driver/Pizza Maker

Dominos's Pizza
02.2020 - 08.2020

Welder

Revere Plastics Systems
06.2019 - 11.2019

Cashier/Stocker

HMSHost
11.2018 - 06.2019

Crew Trainer

McDonald's
06.2016 - 11.2018

High School Diploma -

Clyde Senior High School

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Dalton Lozier