Dalton MacDonald
Lee's Summit,MO
Summary
Diligent and driven worker with solid background in managing daily operations and driving team performance. Successfully led various projects, ensuring seamless execution and improved operational efficiency. Demonstrated strategic planning and effective communication skills. Experienced with strategic planning, team leadership, and operational excellence. Utilizes forward-thinking approach to drive business growth and streamline processes. Track record of fostering collaborative environments and achieving measurable results. Has advanced beyond hired position with every company, including multiple promotions into managerial roles.
Dedicated husband and father of 4, with aspirations of creating a stable and thriving future for his wife and children. I learn fast, and I learn the right way. I am very punctual and rarely ever take a day off. Multiple sport athlete, self-taught musician, and someone who thrives through challenges under pressure.
Overview
17
17
years of professional experience
Work History
General Manager
GNC - General Nutrition Centres
07.2024 - Current
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Managed budget implementations, employee evaluations, and contract details.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
General Manager
Gallerie Crossroads
02.2022 - 04.2024
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Developed and implemented strategies to increase sales and profitability.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Formulated policies and procedures to streamline operations.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed budget implementations, employee evaluations, and contract details.
Automotive Sales Professional
Van Chevrolet and Cadillac
08.2020 - 08.2021
- Negotiated deals skillfully, securing favorable terms for both the buyer and dealership while maintaining high profit margins.
- Developed innovative marketing strategies to increase brand visibility and generate leads for the dealership.
- Boosted repeat business through excellent rapport-building skills, fostering long-term client relationships.
- Served as a liaison between customers and service departments, ensuring seamless post-sale experiences.
- Enhanced customer satisfaction through personalized service and diligent followup.
- Utilized CRM software to manage leads, track communication, and improve overall client interactions.
- Increased dealership sales by developing and maintaining strong relationships with clients.
- Offered tailored test-drives based on customer preferences to enhance their decision-making process.
- Facilitated smooth transactions by preparing all necessary documentation in a timely manner.
Executive Chef
ProteinHouse
06.2018 - 06.2020
- Developed kitchen staff through training, disciplinary action, and performance reviews.
- Maintained a safe and sanitary work environment, adhering to health department standards and regulations.
- Increased customer satisfaction by creating innovative and diverse menus tailored to various dietary needs.
- Oversaw business operations, inventory control, and customer service for restaurant.
- Developed menus, controlled food costs and oversaw quality, sanitation, and safety processes.
- Scheduled and received food and beverage deliveries, adhering to food cost and budget.
- Inventoried food, ingredient, and supply stock to prepare and plan vendor orders.
- Delivered excellent food quality and maximized customer satisfaction by preparing meals according to customer requests.
- Conducted regular evaluations of kitchen equipment and appliances, ensuring proper maintenance and timely replacement to maintain optimal operational efficiency.
- Maximized profitability by effectively managing food costs through portion control and minimizing waste.
Sous Chef
Cordish
10.2015 - 06.2018
- Managed food preparation tasks during high-volume service periods, ensuring all orders were executed in a timely manner without sacrificing quality or presentation standards.
- Trained kitchen staff to perform various preparation tasks under pressure.
- Planned and directed high-volume food preparation in fast-paced environment.
- Managed inventory levels effectively, resulting in reduced food waste and cost savings for the establishment.
- Played a key role in achieving positive health inspection results by maintaining strict compliance with all relevant guidelines and regulations throughout daily operations.
- Mentored junior kitchen staff, fostering a collaborative work environment that improved overall team performance.
- Implemented proper cleaning procedures, ensuring a safe and sanitary kitchen workspace compliant with health department regulations.
- Increased kitchen productivity by optimizing workflow processes and delegating tasks appropriately within the team.
Supervisor
Johnny's Tavern West
09.2013 - 10.2015
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
Night Stocker
HyVee Foods
12.2011 - 12.2012
- Collaborated with coworkers to complete nightly stocking tasks efficiently and effectively.
- Unloaded arriving product stock and moved to store display areas.
- Reduced stock damage by carefully handling and transporting merchandise from storage to sales floor.
- Contributed to a safe working environment by adhering to safety regulations during overnight shifts.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Exhibited strong time management skills by consistently completing tasks within assigned deadlines while maintaining a high level of accuracy and attention to detail.
- Improved store organization by efficiently restocking shelves and displays during overnight shifts.
- Increased overall store cleanliness with thorough cleaning and maintenance of aisles, shelves, and storage areas.
FSA 2
John Knox Village East
09.2008 - 12.2011
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
High School Diploma -
Lee's Summit High School
Lee's Summit, MO05-2011
Skills
- Leadership Development
- Problem resolution
- Operational Oversight
- Collaborative Team Member
- Efficient multi-tasker
- Effective leader
- Time management
- Training and coaching
- Customer relations
- Training and development
- Motivation
- Effective Decision-Making
Languages
Spanish
Limited Working
Timeline
General Manager
GNC - General Nutrition Centres
07.2024 - Current
General Manager
Gallerie Crossroads
02.2022 - 04.2024
Automotive Sales Professional
Van Chevrolet and Cadillac
08.2020 - 08.2021
Executive Chef
ProteinHouse
06.2018 - 06.2020
Sous Chef
Cordish
10.2015 - 06.2018
Supervisor
Johnny's Tavern West
09.2013 - 10.2015
Night Stocker
HyVee Foods
12.2011 - 12.2012
FSA 2
John Knox Village East
09.2008 - 12.2011
High School Diploma -
Lee's Summit High School
Similar Profiles
Gerardo CastellanosGerardo Castellanos
Sales Manager at GNC - General Nutrition CentresSales Manager at GNC - General Nutrition Centres
Eugene GolezEugene Golez
Manager at GNC - General Nutrition CentresManager at GNC - General Nutrition Centres
Will HeinmillerWill Heinmiller
Sales Associate at GNC - General Nutrition CentresSales Associate at GNC - General Nutrition Centres