Dalton Matthews
Norfolk,VA
Summary
Headstrong Information Systems Technician with 7 years of on-the-job experience in short and long-range communications, system and network administration, and cyber threat analysis. Industrious and always eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Strengths in networking, system administration and Information Assurance backed by Naval training in Network Security Vulnerabilities (NEC-742A) and System Administration (NEC-746A).
Overview
7
7
years of professional experience
Work History
Network Operations Center System Administrator
US Navy
Norfolk, VA
08.2020 - Current
- Oversaw file system, storage and other digital asset upgrades while safeguarding data integrity and redundancy.
- Completed reports detailing network and systems performance, costs and downtime issues.
- Performed day-to-day LAN and WAN administration, maintenance and support.
- Identified and immediately resolved issues with network devices.
- Configured networks for smooth, reliable operation to meet business processes and objectives.
- Provided required network documentation to inform management.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Modify Linux databases to fulfill company needs
- Tuned system performance to optimize efficacy of new and existing hardware components.
- Managed backup and disaster recovery through strict data control and retention policies, personally handling recovery tasks when issues arose.
- Interacted directly with users to diagnose and correct major system issues and address concerns.
Information Systems Security Officer
US Navy
San Diego, CA
10.2016 - 07.2020
- Monitored computer virus reports to determine when to update virus protection systems
- Conducted security scans to identify network vulnerabilities and how to remediate them
- Reviewed violations of computer security procedures and developed mitigation plans
- Performed risk analysis to identify appropriate security countermeasures
- Monitored use of data files and regulated access to protect secure information
- Developed and managed incident response protocols to mitigate damage and liability during security breaches
- Managed 12 personnel in developing security audits and implementing remediations to identify and remove certain vulnerabilities
- Encrypted data and erected firewalls to protect confidential information
- Created cybersecurity best practice communications to educate ship’s company against known threats and potential vectors of attack
- Directed development of plans to safeguard computer files against modifications, destruction or disclosure
- Performed system maintenance and upgrades, including patches, service packs, hot fixes and new security configurations
- Provided steadfast customer service by completing and closing trouble tickets, creating/deleting user accounts upon arrival/departure, and providing troubleshooting assistance
- Monitored stability of network resources to deliver a comprehensive and stable network
- Managed data backups and disaster recovery operations for a 400+ person company
- Installed, configured and supported local area network (LAN) and Internet system.
Education
Associate of Science - General Studies With Computer Studies
University of Maryland Global Campus
Online08.2023
Skills
- Top Secret security clearance
- Implementing security measures
- Firewalls, VPNs and security protocols
- Systems administration
- Virus/Malware prevention
- Programming (Linux)
- Vulnerability assessment, remediation and incident response
- Data security analysis and design
- Network Hardware and Software Maintenance
- Data Backups
- Application Configuration
- Performance Monitoring and Optimization
- Local Area Network (LAN)
- Network Security
- Networking Systems Integration
- OSPF Routing
- Help Desk Support
- VMware Virtualization
- Microsoft Active Directory and Proxy Server
- Customer Satisfaction
- Hardware and Software Monitoring
- Red Hat Virtualization
- VPN Configurations
- Operational Support
- Network Firewall Management
- Cisco Router and Switches
- Microsoft Hyper-V Server
- VMWare
- Fortigate/Sidewinder firewall systems
- VLAN configuration
Timeline
Network Operations Center System Administrator
US Navy
08.2020 - Current
Information Systems Security Officer
US Navy
10.2016 - 07.2020
Associate of Science - General Studies With Computer Studies
University of Maryland Global Campus
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