Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Dalton McClure

Littleton,CO

Summary

Proven team collaborator and effective communicator, I excel in high-pressure environments, ensuring customer satisfaction and efficiency at O'Reilly Auto Parts. My expertise in cash handling and problem-solving, coupled with a commitment to workplace safety and cleanliness, has significantly contributed to enhancing team dynamics and customer experience.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Counter Person

O'Reilly Auto Parts
06.2024 - 12.2024
  • Restocked counter displays periodically throughout the day, maintaining an appealing presentation for customers.
  • Performed daily opening/closing procedures diligently so as not to miss any important steps.
  • Handled high-pressure situations calmly, addressing customer concerns efficiently while managing multiple tasks simultaneously.
  • Fostered positive relationships with regular clientele by remembering their preferences along with their names.

Garden Shop, Cashier, Cust Service

Lowe's Home Improvement Center
11.2022 - 04.2024
  • Contributed to positive teamwork dynamics through clear communication with colleagues and proactive problem-solving strategies.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Trained new employees on cash register procedures and company policies for smooth integration into the team.
  • Adhered to strict safety guidelines when handling money or sensitive personal information from customers during transactions.
  • Assisted customers with product information, locating items, and resolving issues to ensure a positive shopping experience.

Garden Shop, Cashier, Cust Svc

Home Depot
03.2022 - 10.2022
  • Contributed to positive teamwork dynamics through clear communication with colleagues and proactive problem-solving strategies.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Maintained knowledge of current sales and promotions, effectively communicating this information to customers as applicable.
  • Assisted customers with product information, locating items, and resolving issues to ensure a positive shopping experience.
  • Balanced multiple responsibilities including cashier duties, organizing shelves, and assisting customers on the sales floor when needed.
  • Streamlined the checkout process for increased efficiency and improved customer experience.
  • Trained new employees on cash register procedures and company policies for smooth integration into the team.
  • Handled returns, exchanges, and refunds professionally, ensuring customer satisfaction while adhering to store policies.
  • Managed high volumes of transactions during peak hours without sacrificing speed or quality of service.
  • Adhered to strict safety guidelines when handling money or sensitive personal information from customers during transactions.
  • Promoted store loyalty programs to customers by explaining benefits and signing up interested individuals.
  • Reduced wait times by efficiently processing purchases using various payment methods such as cash, credit cards, or gift certificates.
  • Identified potential security risks by monitoring suspicious activity and reporting concerns to management promptly.
  • Operated cash register swiping barcode items across electronic scanner to record price and collected payment.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.
  • Assisted with purchasing decisions and located merchandise for customers.
  • Learned duties for various positions and provided backup at key times.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

High School Diploma -

Heritage High School
Littleton, CO
05-2024

Skills

  • Excellent work ethic
  • Team player
  • Workplace safety
  • Maintaining cleanliness
  • Effective communication
  • Cash handling
  • Accuracy and efficiency
  • Goal-oriented mindset
  • Product knowledge
  • Customer focused
  • Listening skills
  • Attention to detail
  • Time management
  • Problem-solving abilities
  • Cleaning and sanitizing
  • Reliability
  • Customer satisfaction
  • Team collaboration
  • Adaptability and flexibility
  • Verbal and written communication
  • Dependable and cooperative

Certification

  • OSHA Certified

Timeline

Counter Person

O'Reilly Auto Parts
06.2024 - 12.2024

Garden Shop, Cashier, Cust Service

Lowe's Home Improvement Center
11.2022 - 04.2024

Garden Shop, Cashier, Cust Svc

Home Depot
03.2022 - 10.2022

High School Diploma -

Heritage High School

Similar Profiles

CREATE PROFILE
Dalton McClure