Diligent Store Leader with proven success in leading teams and optimizing departmental workflow. Leveraged leadership skills to enhance team performance and streamline operations. Demonstrated expertise in conflict resolution and strategic planning.
Overview
9
9
years of professional experience
Work History
Department Supervisor
The Home Depot Inc
06.2024 - Current
Oversaw daily operations, ensuring compliance with safety standards and company policies.
Mentored team members, fostering professional development and enhancing productivity.
Implemented process improvements, reducing operational inefficiencies and optimizing workflow.
Managed inventory control, utilizing SKU Depot and Sidekick to track inventory and minimize shrink.
Coordinated cross-departmental communication, facilitating seamless collaboration on projects and initiatives.
Maintained stock of items, cleanliness, organization, and provided excellent customer service.
Managed team of 13 employees, delegated tasks and held each employee accountable for completing assignments.
Conducted performance evaluations for employees, providing constructive feedback and identifying opportunities for growth or improvement.
Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
Fostered a positive working environment by actively engaging in team-building activities, promoting open communication channels, and recognizing individual achievements.
Promoted culture focused on encouraging staff to develop skills and abilities.
Freight Associate
Home Depot
07.2023 - 06.2024
Operated lift equipment to efficiently transport materials within store.
Trained new associates on safety protocols and operational best practices for freight handling.
Conducted regular inspections of equipment, identifying maintenance needs to prevent delays in operations.
Implemented organizational systems for merchandise storage, improving accessibility and reducing retrieval times.
Maximized space within storage areas by ensuring appropriate stacking of merchandise.
Established positive working relationships across departments, fostering a collaborative environment that supported continuous improvement efforts.
Freight Associate
Home Depot
11.2022 - 07.2023
Operated forklifts and pallet jacks to efficiently transport materials within store.
Trained new associates on safety protocols and operational best practices for freight handling.
Conducted regular inspections of equipment, identifying maintenance needs to prevent delays in operations.
Implemented organizational systems for merchandise storage, improving accessibility and reducing retrieval times.
Maximized space within storage areas by ensuring appropriate stacking of merchandise.
Established positive working relationships across departments, fostering a collaborative environment that supported continuous improvement efforts.
EMT
AMR
05.2022 - 09.2022
Ensure safety or myself, my partner, and those around me, Communicate with patients and customers to identify needed support, Manage time to quickly, safely, and accurately identify needs of patients, Operate emergency vehicle and navigate through city infrastructure, Communicate via radio and telephone to inform supervisors, dispatchers, and hospital staff of necessary information, File reports to accurately convey events pertaining to individual calls, Effectively work with other agencies to achieve desired goals and outcomes
Freight Associate
The Home Depot
04.2019 - 05.2022
Work merchandise to correct place in store via SKU and barcode numbers, Operate different types of forklifts to safely and effectively move pallets and overstock merchandise, Use technology to ensure pallets and items could be located when needed in future
Guest Services
Accesso Showare Center
01.2017 - 02.2020
Locating customer's ticketed seating and specific areas of building, Communicate via radio with supervisors and managers within building
Maintained cleanliness of work sites, parking spaces, and guest services stations.
Reviewed customer feedback regularly to identify areas for improvement in guest services operations.
Streamlined communication between departments for better guest services and timely issue resolution.