Summary
Overview
Work History
Education
Skills
Initial
Timeline
DeliveryDriver

DALTON RETZER

Helena,Montana

Summary

With well over 7 years of customer care and service within multiple companies; I have a unique skillset and understanding of business and customer relationships. I am proud of the work that I do, and always strive to be the best employee I can be no matter the job. I am an ambitious employee with goals of finding not just a job, but a career.

Overview

8
8
years of professional experience

Work History

Delivery Driver

Jam'n Trucking
11.2024 - Current
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Worked scheduled hours as required and took on available shifts during holidays and busy periods.
  • Enhanced delivery efficiency by optimizing routes using GPS navigation and mapping tools.

Installer 2

Purelight Power
03.2024 - 09.2024
  • I loaded and prepped our truck in the morning before we drove to our job
  • At the jobsite I was expected to pack all the equipment up the ladder as well as prep all equipment for the next stages
  • Once finished, I would help pry shingles, install flashing and feet for the railing
  • Load and prep rail as well as install rail
  • Measure and cut wire to specifications to use as jumpers for panels to receive and give power
  • Once we were ready to install panels I would either pass panels to the installer or I myself would install panels
  • My position was to make it easier for the Lead and to make sure he never had to get off the roof for any work-related reason
  • When that was completed, I would help in any situation needed on the roof to speed up installation

lawn technician

Doctor lawn
08.2023 - 01.2024
  • Maintained lawns by mowing, trimming and edging; fertilizing, aerating and de-thatching; clearing debris; and removing weeds
  • Operated a variety of power tools including lawn mowers, hedge trimmers, leaf blowers and edgers
  • Performed routine maintenance on equipment such as changing oil, checking spark plugs and sharpening blades
  • Applied herbicides to control weeds in turf areas
  • Installed sod according to customer specifications
  • Used hand tools such as shovels, rakes, hoes and pruners to cultivate soil and plant materials
  • Delivered mulch, topsoil or other materials needed for landscaping projects
  • Monitored irrigation systems to ensure adequate water supply to all areas of the property
  • Participated in snow removal activities during winter months
  • Repaired irrigation systems when necessary, using appropriate tools
  • Conducted yard maintenance tasks according to contract and to meet customer satisfaction
  • Cleared pathways of overgrowth, debris and snow to reduce hazards
  • Pruned trees and bushes to improve visibility and shape

sales representative

Rainbow Rexair
04.2023 - 08.2023
  • Performed Team Leader tasks to support members within my team and other teams
  • Drove substantial sales through suggestive selling and by promoting add-on purchases
  • Assisted customers with complicated online paperwork and forms
  • Developed and maintained relationships with existing clients to ensure customer satisfaction
  • Generated new sales leads through cold calling and networking activities
  • Attended industry events such as conferences, and seminars
  • Performed regular follow-ups with prospects to close deals in a timely manner
  • Answered inquiries from prospective customers regarding features of products and services offered
  • Answered product questions with up-to-date knowledge of sales and promotions
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients
  • Demonstrated product features to align with customer needs

Delivery Tech

Mountain Hot Tub
07.2023 - 04.2023
  • Provided key information to customers, educating on equipment, products and services
  • Coordinated efforts with other workers involved in installing and maintaining equipment and components
  • Used electrical knowledge to program motherboards and prepare hot tub for use
  • Operated forklift, company truck and 30ft flatbed trailer
  • Kept records of parts and equipment used in projects to update inventory
  • Routinely inspected equipment for preventive and emergency maintenance needs
  • Operated power tools of various kinds and uses
  • Conducted pre-site evaluations prior to delivery and installation

cook

Daniels Sheridan Hospital
06.2020 - 07.2022
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods
  • Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses
  • Monitored supply inventory and rotated stock to maintain optimal freshness and reduce waste
  • Received and stored food and supplies
  • Handled advanced thawing and food pre-preparation for upcoming meals

Enviromental services

Daniels Sheridan Hospital
09.2019 - 06.2020
  • Helped prevent spread of infections by sanitizing surfaces, furniture and equipment
  • Disinfected public areas frequently and provided spot cleaning to maintain clean, welcoming atmosphere
  • Kept trash cans empty by removing regularly from rooms, bathrooms and hallways
  • Maintained floors with regular sweeping, mopping and vacuuming
  • Reviewed daily schedules to plan out cleaning routines and gather needed supplies
  • Exceeded facility standards regularly by working with detail-oriented approach
  • Responded quickly to calls for spills and other potentially dangerous situations
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions
  • Checked inventory for required supplies and made lists for needed cleaning products

Deli cook

Super 1 Foods
05.2019 - 08.2019
  • Safely operated ovens, grills and other kitchen equipment to minimize accidents
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
  • Worked closely with team members to deliver project requirements, develop solutions and meet deadlines
  • Prioritized and organized tasks to efficiently accomplish service goals
  • Juggled multiple projects and tasks to ensure high quality and timely delivery
  • Demonstrated leadership by making improvements to work processes and helping to train others
  • Provided excellent service and attention to customers when face-to-face or through phone conversations

Dietary aid

The living center
11.2017 - 01.2018
  • Served specific meals to patients with special dietary needs
  • Helped with meal prep for daily meals, following strict sanitation and food handling guidelines
  • Treated patients and team members with dignity and respect
  • Followed dietary procedures in accordance with established policies
  • Received, stored and distributed food and supplies promptly, checking orders for accuracy
  • Delivered designated trays and supplies to 40 patients as scheduled

Stock maker

Cooper Firearms
05.2017 - 11.2017
  • Created patterns, master molds and form blocks
  • Fabricated plastic items using casting and low-pressure processing techniques
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services
  • Prioritized and organized tasks to efficiently accomplish service goals
  • Demonstrated self-reliance by meeting and exceeding workflow needs
  • Performed proper safety measures when using hazardous and corrosive chemicals to make stocks
  • Extreme attention to detail when correcting hairline impurities

Education

High school or equivalent -

Homeschooled

Skills

  • Issue Resolution
  • Efficient customer communication
  • Guest Inquires
  • Inventory Rotation
  • High volume Production capability
  • Effective Prioritization
  • Chemicals handling
  • Capable of lifting over 100lbs continuously
  • Machine safety
  • Superior team focus
  • Cleanliness and organization
  • Multitasking
  • Customer service oriented
  • Power tool experience
  • Worksite preparation
  • Assembly procedures
  • Blueprint understanding
  • Supervision and leadership
  • Critical thinking
  • Relationship building
  • Active listening
  • Chemical handling experience
  • Forklift certified
  • Electrical expertise
  • Experience driving trailer and Heavy equipment
  • Relationship selling
  • On site Product Demonstrations and Orientations
  • Hands on sales experience

Initial

D

Timeline

Delivery Driver

Jam'n Trucking
11.2024 - Current

Installer 2

Purelight Power
03.2024 - 09.2024

lawn technician

Doctor lawn
08.2023 - 01.2024

Delivery Tech

Mountain Hot Tub
07.2023 - 04.2023

sales representative

Rainbow Rexair
04.2023 - 08.2023

cook

Daniels Sheridan Hospital
06.2020 - 07.2022

Enviromental services

Daniels Sheridan Hospital
09.2019 - 06.2020

Deli cook

Super 1 Foods
05.2019 - 08.2019

Dietary aid

The living center
11.2017 - 01.2018

Stock maker

Cooper Firearms
05.2017 - 11.2017

High school or equivalent -

Homeschooled
DALTON RETZER